Mach-Lee
Well-Known Member
- First Name
- Lee
- Joined
- Jul 16, 2021
- Threads
- 208
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- 7,915
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- 15,920
- Location
- Wisconsin
- Vehicles
- 2022 Mach-E Premium AWD
- Occupation
- Sci/Eng
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- #1
May 12, 2022 - Certain 2021 Model Year Mach-E Vehicles Long Regen Stop Safely Now
PROGRAM TERMS
This program will be in effect from May 12, 2022 through May 12, 2023. There is no mileage limit for this program.
URGENCY / EXPIRATION DATE
This Customer Satisfaction Program has an expiration date of May 12, 2023, to encourage dealers and customers to have this service performed as soon as possible. FSA VIN Lists are expected to be available by May 12, 2022.
AFFECTED VEHICLES
2021 Mach-E built February 24, 2020 through March 19, 2021
REASON FOR THIS PROGRAM
In some of the affected vehicles, loss of propulsion during extended downhill drives may occur. This condition only occurs in drive cycles that consist of mostly downhill driving for an extended period of time.
SERVICE ACTION
Before delivering any new in-stock vehicles involved in this program, dealers are to update the software and replace the park pawl. This service must be performed on all affected vehicles at no charge to the vehicle owner.
LABOR ALLOWANCES
This is similar in magnitude to the glass recalls. Early built vehicles had some issues when going downhill in the mountains, extended regen could cause a stop safely now and the rear axle to lock up. We now know this was because of the park pawl being engaged while the vehicle was still moving. This caused extensive damage on the few affected vehicles, requiring replacement of the park pawl or entire rear drive unit in some cases. It seems there are concerns that the park pawl may have been damaged without fully breaking in some cases, which leaves the potential for a future failure.
Related threads:
[UPDATED with Ford Norway's Response] Reports of Steep Downhills / Descents Overheating Mach-E
Highest paved road in North America in a Mach-E! Great going up, coming down... Yikes!!!
Going downhill- car won’t start
PROGRAM TERMS
This program will be in effect from May 12, 2022 through May 12, 2023. There is no mileage limit for this program.
URGENCY / EXPIRATION DATE
This Customer Satisfaction Program has an expiration date of May 12, 2023, to encourage dealers and customers to have this service performed as soon as possible. FSA VIN Lists are expected to be available by May 12, 2022.
AFFECTED VEHICLES
2021 Mach-E built February 24, 2020 through March 19, 2021
REASON FOR THIS PROGRAM
In some of the affected vehicles, loss of propulsion during extended downhill drives may occur. This condition only occurs in drive cycles that consist of mostly downhill driving for an extended period of time.
SERVICE ACTION
Before delivering any new in-stock vehicles involved in this program, dealers are to update the software and replace the park pawl. This service must be performed on all affected vehicles at no charge to the vehicle owner.
LABOR ALLOWANCES
- Software Update - SOBDMC - Secondary On-Board Diagnostic Control Module C (Includes Any Other Module Required To Complete SOBDMC Programming) (Can Be Used With C) MT21B61B - Up to 2.0 Hours
- Park Pawl Replacement (Can be Used With B) 21B61C - 6.1 Hours
This is similar in magnitude to the glass recalls. Early built vehicles had some issues when going downhill in the mountains, extended regen could cause a stop safely now and the rear axle to lock up. We now know this was because of the park pawl being engaged while the vehicle was still moving. This caused extensive damage on the few affected vehicles, requiring replacement of the park pawl or entire rear drive unit in some cases. It seems there are concerns that the park pawl may have been damaged without fully breaking in some cases, which leaves the potential for a future failure.
Related threads:
[UPDATED with Ford Norway's Response] Reports of Steep Downhills / Descents Overheating Mach-E
Highest paved road in North America in a Mach-E! Great going up, coming down... Yikes!!!
Going downhill- car won’t start
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