DogNPony

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FYI...Chosen business partner for Ford Connected Charge Station Install

Qmerit Page


Press release:

Qmerit Teams Up with Ford Motor Company for Electric Vehicle Home Charging Installations for Automaker's Mustang Mach-E Customers

IRVINE, Calif., Oct. 28, 2021 /PRNewswire/ -- Qmerit, a leader in electrification and green energy transformation, has teamed up with Ford Motor Company for home EV charger station installations for its currently available all-electric vehicles. Qmerit will provide Ford's Mustang Mach-E customers with its Charge@Home services for installing and supporting EV charger stations at individual homes and multi-family residences.

Ford is investing more than $30 billion in fully electric vehicles globally through 2025 and by 2030 expects 40 to 50 percent of its global vehicle volume to be fully electric. The company's current retail EV lineup includes the Mustang Mach-E and GT derivatives, to which Qmerit is a retail installation provider. The automaker is putting strong emphasis on EV charging infrastructure through North America's largest public charging network, the Blue Oval™ Charge Network, and is providing customers with seamless solutions for at-home charging as well:

  1. Ford Mobile Charger – Comes standard with two connectors with charging speeds that fit different lifestyles. The first can plug into any 120V outlet in a standard home or garage. It has an average range of three miles per charging hour. The second connects to 240V/30A NEMA 14-50 outlets and provides an average of 20 miles per charging hour. However, outlets like this typically require installation from a licensed electrician.
  2. Ford Connected Charge Station– Offered as an additional purchase to the Mustang Mach-E. These 240V/48A hard-wired stations provide an estimated average of 28 miles per charging hour. The stations also come with intelligent features such as charge time scheduling, energy tracking, and connectivity to customer devices via Bluetooth and Wi-Fi.
Teaming Up with Ford to Support Current Mustang Mach-E Customers

Qmerit operates the largest network of certified EV charger station installers in North America. They connect individual and fleet customers with licensed electrical contractors best suited for their unique configurations, personal needs and geography. Qmerit has already performed over 10,000 EV charger installations in homes and multi-family residences, making them a reliable Ford Preferred Partner for the EV Charging@Home solution.

"Ford is striving to make the transition to an all-electric lifestyle easy for our customers," Matt Stover, Director of Charging, Energy Services and Business Development, Ford Motor Company. "With up to 80 percent of charging currently being done at home, a seamless installation process for all Mustang Mach-E at-home charging needs is critical."

Ford's Mustang Mach-E customers can choose to add a Ford Connected Charge Station to their orders and finance them with the vehicle. They can also order directly through their dealer of choice before or after the purchase. Afterward, they can visit Qmerit to find certified installers in their area. The installation service extends to Mustang Mach-E customers who need an upgrade to a 240V outlet for their Ford Mobile Chargers.

"Qmerit is honored to support this historic and groundbreaking American institution in the electrification of some of the most iconic cars and trucks ever. Coupling at-home charging with Henry Ford's foundational mass market vehicle production vision and innovation makes it all the more meaningful in driving mainstream adoption of EVs" Tracy K. Price, CEO & Founder, Qmerit.

Qmerit teaming up with Ford is a big step toward making at home EV charging an industry standard, bringing electrification directly into the homes of light-duty vehicle owners and pushing zero-carbon initiatives forward.

About Qmerit

Qmerit, headquartered in Irvine, California, simplifies the adoption of electrification products for residential and small business markets. A leader in green energy transformation, the company provides value-driven services throughout the renewable energy equipment implementation lifecycle. This is delivered through Qmerit's network of company-owned contractors, independent Certified Solutions Partners and Certified Installers, who are skilled in system implementation and integration as well as ongoing support and maintenance. Combining this nationwide network of certified electrical contractors with the company's purpose-built digital managed services platform and white-glove concierge services, Qmerit delivers customers an unmatched quality experience related to electric vehicle charging stations, battery storage systems, solar system integration and microgrid solutions. For more information on Qmerit, please visit: Qmerit.com.
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Jimrpa

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What happened to Amazon? ???
 

Griddlez

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This is who GM uses or at least they did when I got my chargers setup back when I had a couple Bolts. This service (several years ago, could have changed) finds local contractors in your area and vets them. When you put in a install request through them they contact the contractors who then contact you. The contractors are nothing out of the ordinary; random electricians they found to be reputable.
 

TheCats

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This is who GM uses or at least they did when I got my chargers setup back when I had a couple Bolts. This service (several years ago, could have changed) finds local contractors in your area and vets them. When you put in a install request through them they contact the contractors who then contact you. The contractors are nothing out of the ordinary; random electricians they found to be reputable.
By "reputable" you mean 'any random contractor willing to accept the cut taken by a middleman'?

Qmerit seems to be a small company that takes installation requests then finds local contractors to do the work. Most of their employees and job openings are for account representatives and inside sales representative.

I could see ways that they might add value, but typically this kind of company just wants to be in the path of the revenue, not in the path of responsibility for work being properly done.
 

Griddlez

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By "reputable" you mean 'any random contractor willing to accept the cut taken by a middleman'?

Qmerit seems to be a small company that takes installation requests then finds local contractors to do the work. Most of their employees and job openings are for account representatives and inside sales representative.

I could see ways that they might add value, but typically this kind of company just wants to be in the path of the revenue, not in the path of responsibility for work being properly done.
You're not wrong and yea they don't reveal their internal methods of "vetting". All I know is the contractors they did send out seemed to generally care and did a good job at my place.
 


Mach Daddy

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Not a great experience using Qmerit after my JuiceBox purchase. They have a similar install program with them as Ford. Maybe the problem is specific to geographies with lots of EVSE install demand but I had trouble just getting them to return my emails or they gave me dates way into the future. There is a long wait in the Seattle area for installs so I guess I wasn't too surprised, but I assume that requests through Qmerit have less priority for installers. Maybe it's different in other locations.

I ended up self-installing.
 

Bigfeets

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Ford Mobile Charger – Comes standard with two connectors with charging speeds that fit different lifestyles. The first can plug into any 120V outlet in a standard home or garage. It has an average range of three miles per charging hour. The second connects to 240V/30A NEMA 14-50 outlets and provides an average of 20 miles per charging hour.
Ford's web page says this mobile EVSE handles 32amp charging thru a NEMA 14-50 outlet (e.g. 50amp rated circuit breaker and wiring). A 32amp EVSE would exceed the capacity of a 240v/30A circuit. This 30amp circuit capacity could handle a 24amp EVSE charge. I have an electric dryer 240v/30a 10-30 outlet. I'm told that I cannot safely use a 10-30 to 14-50 converter plug and the MME mobile charger on this circuit as it could melt circuit wiring, trip the 30a circuit breaker, or start a fire. If I could limit the MME charging to 24amp, I could use my existing dryer circuit and the MME mobile charger. Otherwise, I must a) add a new 240v/40amp circuit for the MME mobile EVSE, b) buy 3rd party EVSE that caps at 24 amps and converts outlet types, so I don't overload my dryer circuit and still use the MME EVSE, c) add EV home charger, circuit breaker, and wiring capable of 240v/60amp to use the MME fast charge capable of 48 amps. Do I have that right? A) and c) suggest the services of an entity such as QMerit, or at least a qualified electrician. If only Ford would make their EVSE adjustable to allow b).
 

hawkeye3point1

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Do I have that right?
Yes you do.

If you can get by with around 8 mi/hour of charge time just find or make an adapter cord.

Totally agree FMC would do all of us with a 30 amp circuit a big favor by making a 24 amp pigtail available.
 
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Just received my shell recharge evse today to handle the 24 amp adjustment. It also allows 40 amp when connected to a 50 amp circuit. I will be using this going forward and selling my ford mobile charger. Got a 30 amp splitter and a 30 to 14-50 plug and am currently charging off of my dryer plug.
 
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Bigfeets

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Just received my shell recharge evse today to handle the 24 amp adjustment. It also allows 40 amp when connected to a 50 amp circuit. I will be using this going forward and selling my ford mobile charger. Got a 30 amp splitter and a 30 to 14-50 plug and am currently charging off of my dryer plug.
Please let us know if this works. I found the 2021 MME owner's manual warning that the Ford charger won't work with an ungrounded plug. The 10-30 dryer plug is ungrounded and adaptor plug won't remedy that, right?
 

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hawkeye3point1

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The 10-30 dryer plug is ungrounded and adaptor plug won't remedy that, right?
Actually the 10-30 is grounded, but lacks the neutral conductor so there is no safety issue, assuming the receptacle is correctly wired. The neutral wire was added to 14-30 dryer plugs for appliances that have components that use 120 vac.

The MME mobile EVSE does not seem to require the neutral wire. In reality ground and neutral are connected to each other at the service panel, so electrically they are one and the same.

I have a 14-30 circuit for a generator feed. When I bought my previous PHEV, I wanted to use the OEM L1 EVSE to supply 240 vac to it. Most L1 EVSEs are capable of this because they basically just pass the input voltage to the car, after a handshake, at the spec'd. EVSE current.

So by using an adapter cord that maps the Line 1 and 2 hot wires of the 10-30 outlet to the Line and neutral prongs of a 5-15 outlet and 10-30 ground to the 5-15 ground prong you can use the MME L1 EVSE cord to pipe 240 vac at 12 amps to the MME. This doubles the L1 power, still a low charge level, but at minimal cost.

5-15 outlets are rated to 250 vac and 15 amps so 12 amps will not stress a good one, you can also bump up to a 5-20 outlet if you want.

Took a while after getting the MME to find someone that had already done this, but eventually I did, giving me the confidence to try it myself and it worked just fine. It was a well publicized DIY mod in Chevy Volt forums.

In the process I learned that the there is a resistor in the MME EVSE adapter cords that tells the EVSE what current to pass, ie. 12 amps for L1 and 32 amps for L2. One of these day I may toy around with the L2 connector to see if the resistance can be modified to limit the output to 24 amps, like Tesla does for its mobile EVSE.

It all boils down to what your home charging needs are. I do most of my charging away from home, so 2.9 kWs works in my case saving me from spending unnecessarily to upgrade my service.

Disclaimer, take this advice at your own risk and do so this with the assistance of a professional for your own peace of mind.

Also, if you do this, strongly recommended that you use zip ties or tape to prevent anything else from being plugged into the 5-15.
 
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Bigfeets

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Actually the 10-30 is grounded, but lacks the neutral conductor so there is no safety issue, assuming the receptacle is correctly wired. The neutral wire was added to 14-30 dryer plugs for appliances that have components that use 120 vac.

The MME mobile EVSE does not seem to require the neutral wire. In reality ground and neutral are connected to each other at the service panel, so electrically they are one and the same.

I have a 14-30 circuit for a generator feed. When I bought my previous PHEV, I wanted to use the OEM L1 EVSE to supply 240 vac to it. Most L1 EVSEs are capable of this because they basically just pass the input voltage to the car, after a handshake, at the spec'd. EVSE current.

So by using an adapter cord that maps the Line 1 and 2 hot wires of the 10-30 outlet to the Line and neutral prongs of a 5-15 outlet and 10-30 ground to the 5-15 ground prong you can use the MME L1 EVSE cord to pipe 240 vac at 12 amps to the MME. This doubles the L1 power, still a low charge level, but at minimal cost.

5-15 outlets are rated to 250 vac and 15 amps so 12 amps will not stress a good one, you can also bump up to a 5-20 outlet if you want.

Took a while after getting the MME to find someone that had already done this, but eventually I did, giving me the confidence to try it myself and it worked just fine. It was a well publicized DIY mod in Chevy Volt forums.

In the process I learned that the there is a resistor in the MME EVSE adapter cords that tells the EVSE what current to pass, ie. 12 amps for L1 and 32 amps for L2. One of these day I may toy around with the L2 connector to see if the resistance can be modified to limit the output to 24 amps, like Tesla does for its mobile EVSE.

It all boils down to what your home charging needs are. I do most of my charging away from home, so 2.9 kWs works in my case saving me from spending unnecessarily to upgrade my service.

Disclaimer, take this advice at your own risk and do so this with the assistance of a professional for your own peace of mind.

Also, if you do this, strongly recommended that you use zip ties or tape to prevent anything else from being plugged into the 5-15.
Thank you. With online shopping, I located a Splitvolt evse with a 10-30 wall plug and 24 amp max and j1772 connector, $280. This appears workable with my existing dryer outlet in garage. This looks like the least costly way of proceeding with home charging the Ford MME, since Ford's mobile EVSE requires a new 14-50 wall plug and 50 amp circuit to achieve the max of 32 amp. When I get closer to a delivery date (I'm only in day 24 of 196 day wait) I'll consider these two choices and whether I still want to buy the Ford MME. If Ford mobile EVSE could be adjusted down to max of 24 amps I could just by a $36 converter plug, it seems.
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