Ford giving Mach-E owners additional 250kWh complimentary DC charging - total 500kWh

[Daraiders76]

No news yet. I have a Ford Officer looking into it. I should have some information with next couple days.

It looks like there are a few more people that are in the same boat as you. I'm due for delivery 03/12-crossing my fingers there are no delays.

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[StrWhtMME]

This is real. This is a copy of what is posted on the internal Ford site

Dealer personnel, please guide customers thru the process of accessing the FordPass Charging Network at time of delivery: • Download the FordPass App, add your VIN to your garage, activate the Mustang Mach-E’s modem • Go online to www.ford.com/connectedservices to activate the two years of complimentary access to FordPass Charging Network • Once enrolled the incremental 250 kWh of complimentary charging will show up in their account.

No action is required on behalf of the dealer or customer to redeem the incremental charging kilowatts. 21MY Mustang Mach-E retail customers whom had a vehicle produced on or before February 18, 2021 will have the additional kilowatts reflected in their Ford Pass App account and available April 2021 or shortly after delivery.

 

[Jimrpa]

No news yet. I have a Ford Officer looking into it. I should have some information with next couple days.

Does that officer have a badge? ?

 

[GoGoGadgetMachE]

Does that officer have a badge? ?

it's right here:

 

[generaltso]

21MY Mustang Mach-E retail customers whom had a vehicle produced on or before February 18, 2021 will have the additional kilowatts reflected in their Ford Pass App account and available April 2021 or shortly after delivery.

Hmm. Sounds like anyone who has an MME in transit that was built before 2/18 is probably in store for a delay.

 

[Jimrpa]

This is real. This is a copy of what is posted on the internal Ford site

Dealer personnel, please guide customers thru the process of accessing the FordPass Charging Network at time of delivery: • Download the FordPass App, add your VIN to your garage, activate the Mustang Mach-E’s modem • Go online to www.ford.com/connectedservices to activate the two years of complimentary access to FordPass Charging Network • Once enrolled the incremental 250 kWh of complimentary charging will show up in their account.

No action is required on behalf of the dealer or customer to redeem the incremental charging kilowatts. 21MY Mustang Mach-E retail customers whom had a vehicle produced on or before February 18, 2021 will have the additional kilowatts reflected in their Ford Pass App account and available April 2021 or shortly after delivery.

Woohoo! My production date is 1/18/2021! And according to the Heisenberg Uncertainty Principle, the location of my car is somewhere between Cuatalan, MX and Broomall, PA, US. Of course, since the car hasn’t been observed, it’s precise position remains unknown. And, due do a corollary principle, the Mustang Mach E Delivery Date principle, the time at which the function will collapse in Broomall is also unknown ???

 

[Mirak]

The reason I am suspicious is that going to www.machesupport.com shows a GoDaddy default web page and searching for the phone number in Google shows that it's registered to some random person (and 833 numbers are often associated with scams).

That's amazing. Please add "defective Ford apology" to the issues list.

 

[Bookworm214]

Hmm. Sounds like anyone who has an MME in transit that was built before 2/18 is probably in store for a delay.

Yep, the hits just keep on comin'. (2/5 build date)

 

[eltonlin]

I received the email just now, and I picked the car up last week.

 

[VegStang]

OK, where is MY email? ?

I'd probably rather have that fractal sculpture, but I dig this freebie for sure.

I'll take a shirt too.

 

[agoldman]

Did you get the email? If so, I assume you'll get 500kWh instead of 250kWh when your sign-up issues are worked out.

no email. no extra at signup. no pony statue, no nothin. oh well...

 

[wareagle1440]

fwiw my personal Office 365 tenant routed this e-mail to Junk E-mail, probably because of the weird domain setup.

mine did the same. Thanks for the heads up.

 

[generaltso]

no email. no extra at signup. no pony statue, no nothin. oh well...

I wouldn't worry about not getting the email since it appears that they were intended for people whose cars are currently stuck in a delay. But I have no doubt you'll get the pony statue, and it looks like all MMEs built before 2/18 will get the extra 250kWh of charging.

 

[Jimrpa]

no email. no extra at signup. no pony statue, no nothin. oh well...

I haven’t received anything either. Not even a car ?

 

[Karizzmma]

What’s frustrating to me is the lack of specifics. What’s my new ETA? Supposedly it left Mexico 2/16. No updates in Palsapp.

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