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Mine was built in December. I'm assuming, based on the language in this TSB, the dealership won't do anything unless your battery dies. Is there anyways to figure out if my car has the latest software?
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ten8bike

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Given the timeframes on some states' lemon laws, Ford could get in a bind if any major issues arise requiring new modules....
Yeah. My car has been at the dealer since 3/16; they say they are waiting for a "module". However, a lady from the Executive offices of Ford, in Detroit (who I got hooked up with after Tweeting my opinion), seems to think a specific engineer is needed.
 

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Mine was built in December. I'm assuming, based on the language in this TSB, the dealership won't do anything unless your battery dies. Is there anyways to figure out if my car has the latest software?
Doesn't hurt to ask him. I wonder if an OTA covers it...
 

Metal_Horses

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My 12v died on February 17, 3 days after I bought it but it's been fine ever since. So not sure I'm going to do anything about it...

Too bad this can't be updated through OTA
 


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breeves002

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Mine was built in December. I'm assuming, based on the language in this TSB, the dealership won't do anything unless your battery dies. Is there anyways to figure out if my car has the latest software?
If you send me your VIN I can see if you’ve had the OTA update already, but can’t see current software version. Only the current version of any module that has been updated OTA. I feel like you’d probably know if you had the OTA update. Many, including myself still haven’t gotten that first update.
 

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generaltso

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Electric Fusion

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Not after your vehicle is delivered. And I don't think that tracker displayed the build date anyway.
That is not correct .. The Ford tracker site will have your tracking information well after your car is delivered...

the Ford tracker also show estimated built date .. how accurate Ford made their site I can’t say but everything he ask for is on that site ..

so try it yourself
1) edit this link and put in your VIN .. https://www.windowsticker.forddirect.com/windowsticker.pdf?vin=3FMTK3SU7MMA09205

2) go to https://shop.ford.com/vehicleordertracking#/status

put your order number in from your window sticker and your VIN below is what you will see.. I just did this with a random VIN

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agoldman

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This is the worst kind of issue. "Some", but with no VIN list of affected. means maybe it will happen, and maybe not under certain circumstances. I'd rather get the fix anyway.
 

tomterky

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FINALLY!! So glad they found a fix!! Having been the originator of the Deep Sleep Thread and my Mach E bricked on Valentines Day was not fun!! Cancelled dinner reservations and watching the wife's face when I had the frunk torn apart was an "oops, lemme make it up to you later" moment.

Great job all around to Ford Customer Service and the Mach E Team for taking this so seriously!
 

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That is not correct .. The Ford tracker site will have your tracking information well after your car is delivered...

the Ford tracker also show estimated built date .. how accurate Ford made their site I can’t say but everything he ask for is on that site ..

so try it yourself
1) edit this link and put in your VIN .. https://www.windowsticker.forddirect.com/windowsticker.pdf?vin=3FMTK3SU7MMA09205

2) go to https://shop.ford.com/vehicleordertracking#/status

put your order number in from your window sticker and your VIN below is what you will see.. I just did this with a random VIN
These links were working for me, but not anymore. I took delivery on Feb. 13.
 

Electric Fusion

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I did, and my car is no longer there. How long ago did you purchase the car?
that was a random VIN I used .. if you like me to try another VIN I can go to cars .com for another one or post one you like me to try ..

BTW. .. dealer order MME or Ford loaner MME VINs will not work on the Ford tracker site .. only customer order VIN seems to work.
 

generaltso

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that was a random VIN I used .. if you like me to try another VIN I can go to cars .com for another one or post one you like me to try ..
Try one that you know has already been purchased at least a week ago.
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