Why is there a rush to do the recall?

[Chuck]

The recalls are based upon NTSB tests and the failures have never occurred outside of their test lab. With that in mind why is there rush from the community to get it done? Why wouldn't you wait until your dealer has done many of them? Why would you want to be the guinea pig?

Don't get me wrong, I'm hoping a lot of people get it done before me so that I, and my dealer, can learn the ins and outs of how it's done. So, please go forth.

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[bshaw]

Are you referring to the windshield / roof adhesive recall?

In general, I'm in agreement with your philosophy. Unless there is something noticeably wrong, or an immediate safety issue, I'm not rushing out to the dealership for a recall to be applied.

 

[NoVAguy]

I had something noticably wrong. I actually don't think it is tied to the recall, but dealer is saying otherwise and treating it as such.

A creaking noise can be heard coming from the rear of the pano glass when going over any uneven road, at any speeds (speed bumps, etc). I feel like the creaks are telling me that the roof is under intense stress and that it'll eventually snap and crack if I drive it too much. Probably very unlikely to happen, but the creaks are still VERY unsettling. Car is currently in for the service.

Sound can be heard most at the beginning and end of the video below:

 

[tannerk89]

Talked to my dealer’s service department today about both recalls. Apparently it is pretty involved and, at least for the pano roof, requires a foam gasket material from Ford in order to do the repair which won’t be available until Monday next week. I suspect this was to prevent having to re-glue the pano roof in the field and I think there is some pretty involved cleaning/surface prep as well. I didn’t get much info on windshield but I believe it’s just a straightforward replacement.

 

[tannerk89]

Also, my rush to do the recall is that I can’t take delivery of my car until they’re complete ?

 

[SnBGC]

The recalls are based upon NTSB tests and the failures have never occurred outside of their test lab. With that in mind why is there rush from the community to get it done? Why wouldn't you wait until your dealer has done many of them? Why would you want to be the guinea pig?

Don't get me wrong, I'm hoping a lot of people get it done before me so that I, and my dealer, can learn the ins and outs of how it's done. So, please go forth.

I am in no rush.
Windshield has already been replaced once and another one is on order.
I had my car at the dealership last week for some diagnostic work and the subject of performing any recalls didn't even come up. It shows on their screen but we skipped right over it and focused on something else. They let me leave without even asking if I want to schedule the recall work.

 

[ARK]

The recalls are based upon NTSB tests and the failures have never occurred outside of their test lab. With that in mind why is there rush from the community to get it done? Why wouldn't you wait until your dealer has done many of them? Why would you want to be the guinea pig?

Don't get me wrong, I'm hoping a lot of people get it done before me so that I, and my dealer, can learn the ins and outs of how it's done. So, please go forth.

What NTSB tests? What failures? As far as I know, Ford initiated the recall after noticing a possible problem when doing a vehicle repair. I believe someone had cracked a windshield and when they were removing it, they felt it didn’t have enough adhesion. Ford investigated, saw this wasn’t a one off of how the adhesive was done, and decided to recall all Mach-Es built up to that date with that process.

Source: https://www.thedrive.com/news/42537...ch-e-recalled-for-windshields-that-may-detach

“The issue was first reported in late June of this year when Ford’s Critical Concerns Review Group began investigating a report claiming poor windshield adhesion during a cracked windshield replacement. The team analyzed the claim and performed various adhesion tests throughout July and August, ultimately arriving at a conclusion in September that "Ford engineering was not confident the affected units would meet the [adhesion] requirements."”

Do you have a source that backs up your claim about an NTSB test and/or an actual failure whether in the lab or on the road? If not, I think the record should be set straight that no such thing has occurred.

 

[Neil4Real]

I had something noticably wrong. I actually don't think it is tied to the recall, but dealer is saying otherwise and treating it as such.

A creaking noise can be heard coming from the rear of the pano glass when going over any uneven road, at any speeds (speed bumps, etc). I feel like the creaks are telling me that the roof is under intense stress and that it'll eventually snap and crack if I drive it too much. Probably very unlikely to happen, but the creaks are still VERY unsettling. Car is currently in for the service.

Sound can be heard most at the beginning and end of the video below:

Holy smokes!! I would have freaked out if that was my car! Please keep us posted, sounds like you'll definitely need a new roof.

 

[zvez]

Talked to my dealer’s service department today about both recalls. Apparently it is pretty involved and, at least for the pano roof, requires a foam gasket material from Ford in order to do the repair which won’t be available until Monday next week. I suspect this was to prevent having to re-glue the pano roof in the field and I think there is some pretty involved cleaning/surface prep as well. I didn’t get much info on windshield but I believe it’s just a straightforward replacement.

they're not saying it has the roof has to be removed are they? The recall info sheets only say clean inspect and add sealant as needed.

I'm not in any hurry to have this done.

 

[Neil4Real]

What NTSB tests? What failures? As far as I know, Ford initiated the recall after noticing a possible problem when doing a vehicle repair. I believe someone had cracked a windshield and when they were removing it, they felt it didn’t have enough adhesion. Ford investigated, saw this wasn’t a one off of how the adhesive was done, and decided to recall all Mach-Es built up to that date with that process.

Source: https://www.thedrive.com/news/42537...ch-e-recalled-for-windshields-that-may-detach

“The issue was first reported in late June of this year when Ford’s Critical Concerns Review Group began investigating a report claiming poor windshield adhesion during a cracked windshield replacement. The team analyzed the claim and performed various adhesion tests throughout July and August, ultimately arriving at a conclusion in September that "Ford engineering was not confident the affected units would meet the [adhesion] requirements."”

Do you have a source that backs up your claim about an NTSB test and/or an actual failure whether in the lab or on the road? If not, I think the record should be set straight that no such thing has occurred.

I wonder if the pano roof one came to light after they started doing the bulletin for wind noise due to a poor seal between roof and windshield and dealers were like, this whole thing is a crap job!

 

[tannerk89]

they're not saying it has the roof has to be removed are they? The recall info sheets only say clean inspect and add sealant as needed.

I'm not in any hurry to have this done.

The service manager wasn’t super clear on exactly which recall he was referring to but I only mentioned the roof recall, so yes I believe they are removing, cleaning, surface prep, new foam gasket, and applying roof panel either with new adhesive or potentially just PSA on the foam part they’re supplying.

My personal take on this topic - coming from the perspective of an engineer that works in an automotive plant - is doing these recalls preemptively is the smart thing to do. No one likes the smell of mildew/mold and ruined roof trim due to a small leak thru the roof that isn’t apparent until it’s a bigger issue, let alone the safety issue that will get worse over time with heat cycling/cold weather/road vibrations. They won’t repair your interior components damaged as a result of not performing the recall. They will, however, repair it if they screw your trim up during the recall. But I understand hesitation on getting it done as the first, it’s a fine line to walk!

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