Deleted member 367

Guest
Got it too. Typical marketing stuff - sell the sizzle not the steak. Not at all personal. Not terribly impressed
Sponsored

 

TOBG

Well-Known Member
Joined
Jan 10, 2020
Threads
0
Messages
95
Reaction score
62
Location
Ohio
Vehicles
2018 Mustang GT, 2021 Mach-E Premium RWD ER
Occupation
Retired
Country flag
Got mine yesterday it it the first communication I got from Ford except a note asking me to confirm my email address.
 

zhackwyatt

Well-Known Member
Joined
Dec 18, 2019
Threads
14
Messages
1,603
Reaction score
2,616
Location
Arizona
Vehicles
'21 InfBlu Prem MMEx Past: '13 C-Max '98 Explorer
Country flag
I hate it when links don't work as they should - doesn't give me a lot confidence in Ford's technology. I love the look and feel both inside and out of Mach E but if they don't nail the technology it won't matter how good the car looks. Ford better get its act together - with the Model Y now likely coming out sometime in February they can't afford to be screwing up simple things like web pages.
To be fair, it's a huge corporation, the same people are probably not involved in the car. I know I don't want the quality of my work (or my team) to be judged based on the quality of other's in my company.

But I agree with the sentiment.
 

TheSteelRider

Well-Known Member
Joined
Dec 31, 2019
Threads
56
Messages
1,136
Reaction score
2,009
Location
United States
Vehicles
'21 Premium RWD
Country flag
I would be shocked if the website were actually coded / supported in the U.S. That's generally the sort of thing a big company outsources. Note, this is not a statement for / against outsourcing, but you can imagine all the cogs and gears that have to turn correctly to get something like a massive website fully working with a global, outsourced workforce doing the work. It's just a reality of the business.
 

dstanky

New Member
First Name
Dave
Joined
Dec 6, 2019
Threads
0
Messages
4
Reaction score
9
Location
Beaver Dam, Wisconsin
Vehicles
GT350, MKC, Flex
Country flag
Some of these responses/comments are stupid. Somehow a marketing email=technology? Somehow the people sending out these emails are coding the technology.... Some how Tesla is better.... like they don't have issues, Hello, they've had cars run into semi's. They have cars that stop working when there code fills up space. They have terrible quality issues, etc... Tesla's total sales since 2012 are somewhere around 891,000 - that's it. Ford sells around 900,000 F-150 a year. Does anyone know how many lines of code are in a non-ev... No. If you want to buy a Tesla - I have no issues with that. Just let's stop with all this nonsense.
 


Billyk24

Well-Known Member
First Name
William
Joined
Nov 29, 2019
Threads
88
Messages
1,584
Reaction score
794
Location
PA
Vehicles
Ford C-Max Energi, Premium Mach-E ordered
Country flag
I received this e-mail yesterday.
 
OP
OP
timbop

timbop

Well-Known Member
First Name
Tim
Joined
Jan 3, 2020
Threads
63
Messages
6,729
Reaction score
13,758
Location
New Jersey
Vehicles
Solar powered 2021 MME ER RWD & 2022 Corsair PHEV
Occupation
Software Engineer
Country flag
Some of these responses/comments are stupid. Somehow a marketing email=technology? Somehow the people sending out these emails are coding the technology.... Some how Tesla is better.... like they don't have issues, Hello, they've had cars run into semi's. They have cars that stop working when there code fills up space. They have terrible quality issues, etc... Tesla's total sales since 2012 are somewhere around 891,000 - that's it. Ford sells around 900,000 F-150 a year. Does anyone know how many lines of code are in a non-ev... No. If you want to buy a Tesla - I have no issues with that. Just let's stop with all this nonsense.
Whoa, no need to make it personal. The difference between an echo chamber and a public discourse is the ability to civilly express disparate points of view. Of course the team writing the car's software are a different team than the marketing group taking care of the website. The concern is the apparent lack of attention to detail, which CAN be pervasive in an organization - although it probably isn not in this case. It is clear that Ford still has much to work out both with the car AND with the logistics involved in bringing the car to market. That's starting to be a little troubling since production is supposed to start within six months and delivery within ten months. If Ford has their act together all will be great; if not then it could be a mess like the Tesla model 3 launch.

Ford has created a great deal of buzz about this car, which can be problematic if they don't pay attention with timely follow-through. In the absence of good, reliable information from Ford those of us who are really excited about it are going to start to get frustrated and impatient, which is not in anybody's interest.
 

machefan

Well-Known Member
Joined
Jan 14, 2020
Threads
25
Messages
1,709
Reaction score
2,433
Location
NJ
Vehicles
RR FE 21', Leaf 18' and Bronco BadLands 2022
Occupation
IT
Country flag
Same here, got email, links do not get me to my reservation either. I have been receiving emails from my dealer will the same basic info we see on the web.
 

dstanky

New Member
First Name
Dave
Joined
Dec 6, 2019
Threads
0
Messages
4
Reaction score
9
Location
Beaver Dam, Wisconsin
Vehicles
GT350, MKC, Flex
Country flag
Wow. Ford has made it no secret that they obviously want to compete with Tesla. I have a reservation for the first edition - am I going to cancel that just because of Ford's inability to put together a cohesive web page? Absolutely not. Can I make a comment about Ford's overall commitment to technology based on how well there website works. Absolutely. If should just flat out work and somebody should have made sure that it did.
I have sat in the Mach E and played with big 15.5" touch screen. To say it was buggy would be a vast understatement but I cut them some slack because it was a pre-production model. Having said that it demonstrated to me that they have a long way to go before it will be ready for production.
If they are going to compete in the EV arena they had better bring their "A" game.
Again please explain:
"Having said that it demonstrated to me that they have a long way to go before it will be ready for production.
If they are going to compete in the EV arena they had better bring their "A" game".

Who's in this EV arena?

Again, as Tesla has successfully proven, you don't need to bring your "A" game. You have to somehow get hype around your vehicles and people will buy. They've also proven that people will overlook things like killing people with bad software or how bad coding had made vehicles undrivable. Furthermore, they promise things like full autonomous autopilot will be available in 2016.


I don't hate Tesla, it's just the double standard is rediculous. Tesla is outstanding at Marketing. They create an image to get people excited about there products.
 

Billyk24

Well-Known Member
First Name
William
Joined
Nov 29, 2019
Threads
88
Messages
1,584
Reaction score
794
Location
PA
Vehicles
Ford C-Max Energi, Premium Mach-E ordered
Country flag
Tesla and autonomous autopilot will be available in …...Tesla charges customer for this, continues to refer to in the near future, makes obtaining additional software mandatory and sometimes hardware for older vehicles and yet, it still hasn't be able to do this. Tesla fans often state one should purchase such at the beginning of ownership as it will cost more down the road. Tesla not close yet. Pure marketing and manner to obtain more income for the company. They continue to obtain data from owners to work on this yet to be offered feature.
 

mattsaradan

Well-Known Member
First Name
Matt
Joined
Dec 27, 2019
Threads
5
Messages
202
Reaction score
186
Location
Baltimore, MD
Vehicles
Mustang Mach E Premium AWD SR; Fusion Energi Platinum
Country flag
I hate it when links don't work as they should - doesn't give me a lot confidence in Ford's technology. I love the look and feel both inside and out of Mach E but if they don't nail the technology it won't matter how good the car looks. Ford better get its act together - with the Model Y now likely coming out sometime in February they can't afford to be screwing up simple things like web pages.
I have found compatibility issues with Ford's owner site in Chrome. It does seem to work consistently with Microsoft Edge. You may want to try that.
 

Trede

Well-Known Member
First Name
Trede
Joined
Dec 31, 2019
Threads
1
Messages
133
Reaction score
269
Location
Kent, WA
Vehicles
2021 Grabber Blue FE
Occupation
Software Engineer
Country flag
I would be shocked if the website were actually coded / supported in the U.S. That's generally the sort of thing a big company outsources. Note, this is not a statement for / against outsourcing, but you can imagine all the cogs and gears that have to turn correctly to get something like a massive website fully working with a global, outsourced workforce doing the work. It's just a reality of the business.
Working as a platform architect, I don't have to imagine. It's not that it's that difficult (in the way that framing a house isn't that difficult...if it's what you do and you understand it, etc), it's that outsourcing tends to be cheaper for a reason. I've never seen a website/API/application outsourced and turn out as intended. I'm not saying it doesn't happen, and I'm STILL not 100% against outsourcing, I'm just saying...my experience, anecdotal though it may be, should probably bias me further against things than it does.
 

buzznwood

Well-Known Member
Joined
Nov 14, 2019
Threads
3
Messages
1,113
Reaction score
1,328
Location
california
Vehicles
focus st & GTPE
Country flag
Also got the same nice choice e-mail with a link to your reservation that then goes to show nothing (tried a few different browsers in case). Still not had the supposed step #1 of confirmation e-mail or call from dealer and now a link to nothing, good start ford lol.
 

macchiaz-o

Well-Known Member
First Name
Jonathan
Joined
Nov 25, 2019
Threads
168
Messages
8,157
Reaction score
15,299
Location
🔑 ]not/A/gr8'Place.2.store-mEyePassword[ 👀
Vehicles
MY21 J1 Premium RWD SR
Country flag
... it's a huge corporation, the same people are probably not involved in the car. I know I don't want the quality of my work (or my team) to be judged based on the quality of other's in my company.
Here's evidence from Ford's "Making the Mustang Mach-E" video that SYNC 4A uses React in its user interface. The Ford web site is using Angular (its tags are visible in the page sources). Maybe they use both in the same team... who knows. Just thought I'd share this fun view of a tiny bit of SYNC 4A code. :)

I agree with you that in a company as large as Ford, it's highly unlikely that the ford.com web devs are the same people working on MME or SYNC 4A.

Ford Mustang Mach-E Anyone else get the "Nice Choice!" email from Ford? SYNC 4A name revealed. sync4a
 

buzznwood

Well-Known Member
Joined
Nov 14, 2019
Threads
3
Messages
1,113
Reaction score
1,328
Location
california
Vehicles
focus st & GTPE
Country flag
I agree with you that in a company as large as Ford, it's highly unlikely that the ford.com web devs are the same people working on MME or SYNC 4A.
As the web team manged to have the launch page open for all to see days before the reveal I should hope so lol. I suspect that for a model that is not out until the end of year it has a lot lower prority when it comes to testing updates.
Sponsored

 
 




Top