Recent content by Fivehole26

Where at in Indiana?

We named ours Betty Ford

You guys are correct and I did want to rant because I have never been treated so poorly by a company in my life. So forgive me if I was upset. I do not like having a vehicle under warranty and zero answers on parts being available for the repair. In the meantime I have to rent a vehicle at my...

It took me over a year researching and contemplating whether to go BEV or ICE. When I decided BEV i then researched and decided on Ford MME. Then to finally get it and tell everyone how great it was, then 8 weeks later it wont charge is frustrating. Then being basically brushed off by Ford is...

That’s the the part that is most frustrating. They told me I am not eligible for a rental. When I asked what I was supposed to do without a vehicle she said there nothing she can do and I would have to figure it out.

When i try to charge it turns red at the port. The Ford app says charging fault. Then the dash screen reads " Charging station fault See manual" This is on every charger I tried. Tesla supercharger, home charger, EV go charger, and dealership charger. So I took it to the dealership and they said...

Thank you. I will try this tomorrow. I believe I was talking to a BEV group rep but did not get a case number.

I used this forum to research and learn before I purchased a vehicle. I very rarely post on message boards. Usually just lurk. The way I was treated today by Ford was unacceptable. How would you like to be told that the parts are backordered with no delivery dates. Then when I ask what my...

I have a new to me 2023 GTPE that stopped charging 3 weeks after I bought it now they don't have any idea when they can get the parts. The Ford 800 number woman said to just wait and get updated by the end of the month. I have never seen worse customer service in my life.