Recent content by Jayally

I have not received anything yet and went to my local dealer and contacted a Ford rep via email on Monday for an update. They are aware of the discussions on this thread and working to get things moving. This is the reply I received: Latest: Charging mats were delayed from supplier and...

No, I received the thank you card when I picked up my car telling me I will be receiving these items but I have not yet received anything. Fingers crossed they follow through but it's only been a couple of weeks.

I haven't received any of the gifts yet but hopefully they're working on it.

They are embracing the EVs and have a lot on their lot and are going to be adding some fast chargers so maybe they joined Ford's certified EV program.

Mine was not charged, the screen was not wiped, the card was not signed and it said 30,000 Ford pass reward points but I'm not complaining because I didn't expect anything. :)

This must be something new because I was told the same thing and usually you bring it in and they of course they didn't have a loaner available for that. I told them I didn't want to go through this hassle twice and it's a known issue and to look up the recall information under my VIN to order...

Do you know what the difference between the CRM and DRM connectors are?

Did you get the gifts?

If I wanted a Mach E loaner while they worked on my car the wait would have been longer but I was fine with whatever they had available. The Ford Escape ST was very nice and has some features the Mach E should have.

The recall notice for the HVJB states they will pay for a rental or provide a loaner car. You should speak to the service manager and let them know this is unacceptable.

I received a couple of recall reminder notices and decided to call the dealer to see if I could set an appointment and they were able to get me in right away. Call and have them check to see what recalls are pending.

The recall is only for certain 2021-2022 Extended range RWD cars (what I have) and GT models built between May 27, 2020, and May 24, 2022. I rarely supercharge and don't do very long wide open pedal trips so I've not had any issues but wanted to get this done just in case. I'm surprised how...

They've had the hardware parts for the battery issue for quite some time but they may have had delays in getting them in stock. If your dealership is telling you something else, you should reach out to ford directly to confirm or find another dealership to service your car.

I took my car in on Tuesday to complete the high voltage junction box recall along with a couple other recalls that were on my VIN and and get my tires rotated and they were done with it on Thursday. They provided me with a 2023 Ford escape to drive in the meantime and I'm now waiting to get it...