Recent content by Jayally

Thanks, I printed it out and hopefully it won't take them a week to diagnose!

Thanks, do you know if there is a TSB or documentation for it? I have a 2021 and its out of warranty but I do have the Extended warranty with $100 deductable. I wish I would have opt for the 0 deductable as $100 each time adds up.

The other doors open with 1 push of the door button, but the driver's side it takes 1 push to unlock and then 2 more to open it. Anyone else have this happening?

Thank you so much! we're on the way up to the dealer right now and I will make sure to let him know there's a TSB that does sound like my problem. I also have a ticket open with Ford for clarification about Premium protect coverage when a software update is required.

Hello, I have my car sitting at an unfamilier dealership due to being stranded because the car would not charge faster than 11KW while on a 400 mile round trip. I had to drop it off afterhours and find a ride back home. I have FORD Premium protect coverage and they applied a "critical software...

All ICE and BEV cars have computers now so technically you can deny extended warranty coverage because it "needed the software updated" in order to work. I spoke to the service advisor and he said the car wasn't able to charge more than 11KW because "a module locked up that controls the charging...

I have been searching everywhere for clarification and have not heard back from Ford yet.

The reason it needed the "critical software update" was because it would not charge so I think that is a valid reason for needing the update. It also threw the Low power and high voltage battery error messages. I was not able to reach Ford on the phone but sent them an IM and hope to get...

Hi all, I'm hoping for some clarification on my ESP premium care. I am at 38,000+ miles and yesterday my car would not charge faster than 11kw on a fast charger and stranded us 125 miles from home. It was getting late and the car was not making much progress so I dropped it off using the...

I have not received anything yet and went to my local dealer and contacted a Ford rep via email on Monday for an update. They are aware of the discussions on this thread and working to get things moving. This is the reply I received: Latest: Charging mats were delayed from supplier and...

No, I received the thank you card when I picked up my car telling me I will be receiving these items but I have not yet received anything. Fingers crossed they follow through but it's only been a couple of weeks.

I haven't received any of the gifts yet but hopefully they're working on it.

They are embracing the EVs and have a lot on their lot and are going to be adding some fast chargers so maybe they joined Ford's certified EV program.

Mine was not charged, the screen was not wiped, the card was not signed and it said 30,000 Ford pass reward points but I'm not complaining because I didn't expect anything. :)

This must be something new because I was told the same thing and usually you bring it in and they of course they didn't have a loaner available for that. I told them I didn't want to go through this hassle twice and it's a known issue and to look up the recall information under my VIN to order...