Missed this – but yes, I think your hypothesis seems likely. Records show it pinged FordPass back in February, but nothing since then, and I took delivery of the car in late March.
For those keeping track — the dealership picked up the car to work on it for the next 10 days or so while I'm on vacation. I've also had an escalation from an "EV Support Specialist" at Ford who wanted me to sign an authorization form for a security token, that will be active for one month and...
Yeah, took it in a week ago asking them to apply the steps in that specific SSM (thanks to this forum), which they claim they did — but still unable to activate. They said I had to wait 24 hours for FordPass to update, which sounded like (and clearly was) nonsense. After badgering them a bit...
Hey folks; was holding out for a Rally but ended up with a 2023 Grabber Blue GT with the recent discounts. The car itself is super fun, but I'm caught in a constant cycle with FordPass support (who have been great) and my dealership (not quite so great) about getting FordPass activated. Since...