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We had our charging station installed yesterday, and I can't seem to get rid of the reduced charge rate light (steady orange light next to the pulsing blue while charging). After the initial installation, the electrician plugged it in and it charged at a rate of 3.1kw. I knew this was low...

I'm a new owner of a '24 Mach-E AWD with the ER battery. I'm only a week in, so I've got a lot to learn, but there is a repeated morning experience that is confusing me. At the moment, I'm charging to 90% overnight (I'm using a level 1 at 12amps while awaiting the Power Promise install). I...