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Hi, our rear wiper arm unfortunately broke, so that only the small handle on the screw remains (see photo). I got a replacement part, but am having a problem removing the rest of the old arm. The nut comes off the bolt fine, but the actual wiper arm handle seems completely stuck on the bolt...

Hello, I have 2021 Mach-E with an extended battery (purchased April 2021) that until December worked flawlessly. Then I brought it in to the dealer for the roof/windshield recall and while there a software update was installed (to 3.6.x - I don’t remember exactly). After that, charging would...