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There is a strange glitch in the Ford Pass application. When I try to toggle the option to "prepare cabin off plug," it immediately turns off again. I have tried various steps to resolve the issue, including reinstalling the application. Do you have any suggestions?

I received a couple of error messages on my Ford pass "Electrical System Drain Service Required" and "Plug in to Maintain Battery", also within the car when turned on it noted ""Electrical System Drain Service Required". This happened while the car was on a charger, but not actively charging...

When plugged in and not actively charging (i.e., it has met the desired charge), preconditioning does not work. However, when actively charging, it does. What could the issue be?