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  1. Home Level 2 Charger Issues

    Good for you. On Monday I got the 1.7.1 update and so far I have been able to charge at home.
  2. Home Level 2 Charger Issues

    I am still on Power Update 1.6 and working fine since the original charging update back in April. Now I am worried to get the same issue once I get the newer power update.
  3. Home Level 2 Charger Issues

    Is this 2nd update for all the car which got the first version or just the cars with unresolved issue with the first version because since I got my update over 2 weeks, I didnā€™t have any issues charging at 240V at home.
  4. Home Level 2 Charger Issues

    Actually you can, in ChargePoint app, put ComEd as hourly pricing and the app will pull the price depending on the prices at that time.
  5. Home Level 2 Charger Issues

    I had it done yesterday. Charging on 240v using ChargePoint home flex.
  6. Home Level 2 Charger Issues

    My dealer is the one who called me this morning and scheduled the update for Monday.
  7. Home Level 2 Charger Issues

    Mine going in Monday.
  8. Home Level 2 Charger Issues

    Aminata, and the imminent update was from the engineer's note who checked the car.
  9. Home Level 2 Charger Issues

    On a positive outlook on this issue. All my previous encounters were with my dealership at Friendly Ford , Roselle IL, they were very helpful and honest with me, they even got a Ford engineer to check on the car 2 weeks ago. late this afternoon I received a phone call from Ford, inquiring about...
  10. Home Level 2 Charger Issues

    Sorry for asking but what was the battery charge percentage when you plugged it in?
  11. Home Level 2 Charger Issues

    Good evening, I finally received the OTA update sometimes between last night and this morning. I got home around 4pm, plugged in the ChargePoint 240V, 50amp, which I have been doing every time I get home. Bingo, it is charging at a rate of 29 miles per [email protected] kWh. It is the first time I was...
  12. Home Level 2 Charger Issues

    No such luck in DuPage county yet.
  13. Home Level 2 Charger Issues

    I do have ChargePoint home flex and I tried to lower the amp, didn't work. over the last 6 weeks i did try everything possible, 2 electricians checked the wiring. Finally my car was checked by a Ford engineer last Friday and determined that it is a software issue which Ford is working on fixing...
  14. Home Level 2 Charger Issues

    I am sorry but i have been very busy the last few days, after reading the last few comments since last Friday, i just want to make one comment: I was able to charge on weekends on 240V charger , the voltage was up to 257V and it was charging fine. Last weekend the voltage was 242 and i couldn't...
  15. Home Level 2 Charger Issues

    my post yesterday, Iā€™m in the same boat for 6 weeks now: Just had my car checked by a Ford engineer at my dealership, here is the message I received from the service department: Unfortunately, we know what the problem is, but Ford has to build an over the air update program and then your...
  16. Home Level 2 Charger Issues

    Friendly Ford in Roselle, IL.
  17. Home Level 2 Charger Issues

    Just had my car checked by a Ford engineer at my dealership, here is the message I received from the service department: Unfortunately, we know what the problem is, but Ford has to build an over the air update program and then your problem will be solved. This is in the process, but not ready as...
  18. Home Level 2 Charger Issues

    yesterday my dealer was nice enough and gave me his Demo MME Premium with exactly same options as mine, as a loaner, while checking my car. The Demo did not charge at my home, and my car charged perfectly at the dealer. Iā€™ll try to see if the demo will charge on weekends. My electrician is...
  19. Home Level 2 Charger Issues

    I do have a 17 Kw generator but not connected to the Charger. It automatically turns on every Saturday and didnā€™t affect the charging of the car while on. Also once I turned the whole house circuits off except for the charger and nothing happened. iā€˜m 100% sure it is not power related at least...


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