MME is a great car, but not a perfect one. My batteries happened to need replacements, but my dealer was incompetent in doing their job effectively and efficiently.
Even worse, Ford thought all those inconveniences during 77 days were worth $500 only, because I had paid off my MME. If I had...
The local Lincoln dealer seemed quite interested in taking over my MME. After checking my MME status this morning, they offered to put air into my tires. Sadly, they didn't know how to activate BlueCruise, so I had to go back to the Ford dealer.
I believe I am the one in Huntsville AL.
I thought my car had an HVBJB issue, but it did not. After 77 days of repair, my battery issues were finally fixed with new packs and thermal paste installed.
My MME had a battery issue on August 16, but the dealer refused to offer a loaner. I reported the dealer to the BEV team again, because the dealer had refused to provide a loaner for my prior windshield/moonroof recall. The dealer finally agreed to offer a loaner in late October..... Luckily...
It seems we both shared some similar experience. I had a battery issue on August 16, but the dealer refused to offer a loaner. I reported the dealer to the BEV team again, because the dealer had refused to provide a loaner even for my prior windshield/moonroof recall. The dealer finally...
After pulling my records out, the salesperson of my local Lincoln dealer did tell me most error codes seemed minor, while the battery one might be bigger. Just like you, I also noticed their eagerness to sell me a Corsair 2023, which did not surprise me much. I placed an order simply because...
My MME has been out-of-service since August 16, so I have met one of the legal requirements in Alabama's lemon law (the other requirement is one year or <12,000 miles)
I'd suggest you to check your state law and see where you stand. Then contact Ford's customer service for help. You might be...
To request a buyback, the lemon law of Alabama requires 3 repair attempts or 30 calendar days out of service. However, my Ford's customer service representative spontaneously suggested initiating the process after 18 calendar days out of service. She also indicated that the buyback team would...
On September 24, I went to the local Lincoln dealer to check the new Corsair. Its sales manager used a system (OASIS?) to check my MME's status. The good news was..... my MME did not have a common HVBJB problem. The bad news was.... my MME did have a battery voltage issue that required...
My neighbor bought a Tesla 3 in 2019, whose powertrain failed during the first week. Tesla sent technicians and a loaner car immediately from Nashville to Huntsville. I teased them that having a car dealership about 100 miles away would always be problematic, so I decided to purchase a Mach-E...
Indeed, my MME entered "turtle mode" on August 17 and has been out-of-service since then. Yesterday I received its "Connected Vehicle Status" report and was shocked that all problems occurred on July 28. In other words, my MME detected those problems three weeks before its complete...
I agree 100% because that's what I have experienced. When Ford issued the windshield/moonroof recall last year, my local dealer requested me to wait 3-5 months and refused to provide a loaner car. I contacted Ford immediately. I was then suggested to go to another Ford dealership nearby...
Earlier this year, my Ford dealer refused to provide a loaner when my MME had its windshields/sunroof recalled. I called Ford's customer relationship (CR) immediately. My local dealer decided to retaliate by requesting me to pick up my loaner car at 7:00-7:15 am on a specific day. If I showed...
Previously I thought I had an HVBJB problem, but then was told that a "battery tray" had been ordered (no idea what that is & why needed) and my MME had battery issues other than HVBJB.
Today I was notified that all parts to fix my MME had arrived. Ford would send an engineer to the local...
I agree with you 100%. Forum members are great, Ford's CS has been good, and service advisor...... Sigh~~~
Out-of-service for 34 days and counting, my MME has HVBJB and other battery issues as well. Thus, Ford will send an engineer to my local dealer to help fix my car. No idea when that...
Yes, after knowing my local stealership refused to provide a loaner car again, Ford's customer relationship approved my rental requests immediately. At first, I had to go to the airport to pick up a rental every week. Ford then agreed to have two-week rentals each time, so I could go to the...
Alabama's lemon law required [<12K or <1 year] and [three failed repair attempts or 30 days of out-of-service]. I purchased my MME in February 2021 but it only had 8K miles when HVBJB in mid-August, so I met the first criterion. Surprisingly, Ford's customer relationship suggested launching...
Does your MME have HVBJB problems as well? My local dealer said their prior case took them several months to repair. My MME has been out-of-service for 32 days. No parts and no technician to fix it. The good news is - if my MME remains inoperable until the end of October, my dealer will...