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That's not very comforting news. I was told to call the Ford marketing dept at 800-334-4375 to get my issue resolved. I logged a case with them 2 weeks ago. I didn't receive any response. Not even a follow up email to say they are looking into it. This is very bad customer service. I'm glad now...

I was really looking forward to sitting in and test driving a Mach-e. I made my reservation the weekend that the Mach-e was announced. Unfortunately my plans had to change and 3 weeks ago I attempted to cancel my online reservation and get my money back. When I clicked on "Cancel Reservation"...