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Are you using a MagSafe case? Also does the pixel go into fast charging mode?

Yes, it sounds like you have MagSafe cases already (based on the feedback that the phones center themselves - that's a feature of the MagSafe case due to the magnetic array in the puck and the magnetic ring on the case), so if that's the case you should expect the TWRAPS charger to work the same...

Two things: 1. Even though iPhone is supposedly limited to 7.5W I am able to pull 10W consistently on my iPhone 15 Pro Max. Multiply this by 2 (2 pucks) and you get 20W. 2. Many of our customers use Android phones with MagSafe case. On my Galaxy S23 Plus I can pull 13W consistently (on a single...

This is in fact the latest version.... we released it about 30-40 days ago or so, so if you bought yours before that it may have been the older one. You can DM me with your order # and I can check to confirm if you got v1 or v2.

I am sorry to hear that, seems like a defective unit perhaps...definitely not a widespread issue though - we have a lot of customers and very very low defect rate. Also worth noting that we're onto v2 of the charger and we've upgraded our pucks and charging controller (we now use the USB-C port...

Thank you so much 😊

About USB-C vs A -> our pucks are natively USB-C, but we used to provide a USB-A adapter in case you want to use that port instead of the C port. Folks using the A though reported slow charging speeds (which is normal - USB-A is slow), so we no longer give the adapter so people plug in the USB-C...

Thank you so much 😊

We make and sell some :) https://twraps.com/mache

I've completely changed the design and I am not sure if wrap/skin will go well with this design. It will surely be hard to install. Check the photos to see the v2 design. It features a small storage area and a leather pad.

Hey folks, We're running a Black Friday & Cyber Monday Sale on all of our Mach-E Accessories. You can save 20% on your entire order, with code BFCM23 during checkout at https://twraps.com/mache For any questions, please let me know :)

No worries! And yes, I need to find some time to fix that as it's confusing...in the beginning I used to communicate it but people would still get confused so I removed the Android compatibility for until I figure out different wording.

Technically it would work with Android if you have a MagSafe case for it. I've tested with a Galaxy S23 Plus and works fine.

Yup, we're frequently making adjustments based on feedback/experience 👍🏻 Hopefully most of them for the better :)

Are you charging on the USB-A or USB-C? If on the A, try on the C, that will be a lot more powerful than the A.

Yes, just low priority...last many months have been complete craziness, we haven't released any new products. Mostly growth pains and trying to find us a new facility, struggling with staff shortages etc :(

Hey folks We're doing a 15% off Prime Day promo for all Mach-E accessories. Use code PRIMEDAY during checkout. Promo expires on July 13, 2023. You can browse our Mach-E accessories at: https://twraps.com/collections/ford-mustang-mach-e

Thank you 🙏

Hi, I just responded to your email as well... each car has slight variations in sizes/shapes in the interior due to assembly, materials shrinkage etc (that's the reason why a new car is less likely to rattle than an older one...as time goes by materials deform). With that said, we used one...