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  1. John_C

    California For sale: 2021 Premium Extended Range RWD, Infinite Blue, 22.5k mi (California)

    I'm selling my beloved Mach-E because I'm moving back to the UK after 15 years. I'm the original owner and have kept it in the garage from day one. I was an early deposit customer and took delivery in March 2021 in Redwood City, CA. The vehicle has 22,500 miles and has been town-driven in the...
  2. John_C

    SF Bay Area dealer service - recommendations?

    Hi everyone. This thread is old but I just now found it and wanted to respond -- my dealer from Day One has been Towne Ford in Redwood City on the Peninsula. They've done a super job in every way. I'm completely happy with them. My service advisor is Alex and he's great. Also, their service...
  3. John_C

    Mississippi Cooling the battery before charging

    I've been poking around on the internet for some information about EV battery degradation for a while now -- ever since I took delivery on my Mach E in March. The best thing I've seen is this article from Electrek, which is a great online newsletter covering the EV industry. This is the...
  4. John_C

    New Owner Questions

    Sorry--- I should have been clearer on this. I do use my phone for media, but I only use the Ford-to-phone Ford Sync functionality and not Android Auto. This has proven to be 99 percent trouble-free compared to trying to use the Android Auto app. Among other issues, Android Auto has very bad...
  5. John_C

    2020 Taycan 4S vs 2021 Ford Mach-E GT comparison by owner

    Great post--- thanks. I have a friend who took delivery on a Taycan 4S in August and I think he'd agree with you on all the points. I do love the Taycan's instrumentation and its sleek look. On the other hand, he has the same rattle issues you mentioned and has had it back to the Porsche...
  6. John_C

    New Owner Questions

    Hi there @aces_up and welcome to the perpetual funland that is Mach-E ownership :) The only first-hand experience I have with any of your questions is the one about AT&T. I have an AT&T data plan for my iPad (the only Apple device I own) and have had great success with it, so I bought the AT&T...
  7. John_C

    Windshield Glass Recall 21C22

    I have a good news story about windshield replacement. Mine was cracked in the lower left corner by a loose stone thrown up by a truck on an interstate in May. I had to wait 6 weeks for the replacement part to get to SafeLite, but the good news is that they did a superb job with the...
  8. John_C

    10 things you didn’t know about Ford Mustang Mach-E

    Great list--- thanks! This is the quietest car I've ever owned or driven. By far. No comparisons I can think of. I just finished an 8-hour drive from LA to SF, and normally I'd be brain dead from road noise. I have plenty of other issues from the drive ;) but road fatigue from noise isn't...
  9. John_C

    It's Finally Here!!!

    Welcome to the club! Be prepared to have lots and lots of people approach you with questions / praise / adoration ... Here's mine ...
  10. John_C

    Ford has put a HOLD on installing 21B02 and Paak after 21B36

    UPDATE: I don't ever use PaaK and so I can't comment on the update there. The dealer did a large-scale software update on multiple systems in the vehicle and now it's back to normal. I'm in the middle of a round-trip roadtrip from the SF Bay Area to the LA area and have had no problems at...
  11. John_C

    Davis to Disneyland - what to expect

    I just did a very similar drive -- from the SF Bay Area to Long Beach. We went down 101 most of the way. We stopped at the Electrify America depots in Paso Robles and Calabasas, and that got us there without any problem (I have the RWD Extended Range Premium model -- a full charge gets me...
  12. John_C

    Drivers door suddenly not unlocking

    Where can I find that list? Thanks.
  13. John_C

    Drivers door suddenly not unlocking

    I had the same issue - eventually with all 4 doors. The SSM 46976 fixed it. Dealer did the software fix same day.
  14. John_C

    SSM 49676 - Alarm Activates When Unlocked Door Opened - Driver Door Does Not Unlock/Open - Door Activation Switch Not Lighting Up

    Update: not good news. Picture below. I've attached the text to another thread which also seems to be relevant to software updates for various MME woes https://www.macheforum.com/site/threads/ford-has-put-a-hold-on-installing-21b02-and-paak-after-21b36.7402/page-2#post-201546
  15. John_C

    Ford has put a HOLD on installing 21B02 and Paak after 21B36

    My Premium Extended Range MME was bricked yesterday morning and had to be towed to the dealer. The issue appears to be either the PaaK / SSM 49676 software updates, which my dealer (Redwood City CA - Towne Ford) installed Friday, or the well-documented 12v battery failure or something related...
  16. John_C

    Are Ford dealers really this bad about the Mach-E

    My dealer (Towne Ford, Redwood City CA) took all day for the PaaK software update and the SSM 49676 update. They don't have anyone specifically trained on the Mach-E in the service department. The service advisor who handles the Mach-E there is terrific and very candid about how they're...
  17. John_C

    SSM 49676 - Alarm Activates When Unlocked Door Opened - Driver Door Does Not Unlock/Open - Door Activation Switch Not Lighting Up

    UPDATE: My Mach-E was in the shop for most of the day yesterday getting the PaaK software update and the SSM 49676 patch for the door locks, etc. All of those issues are now completely resolved. Phone as a Key now works, and the car recognizes the fob and the phone on approach. All doors...
  18. John_C

    It Works!- The Phone as a Key (PAAK) and Bluetooth issues fixed w/ 21B36 field service action software update

    Thanks for this handy list. I'm taking mine into the dealer today and will have it with me. I haven't dealt with them yet on an issue like this so I don't know how switched on they are. This will definitely help.
  19. John_C

    SSM 49676 - Alarm Activates When Unlocked Door Opened - Driver Door Does Not Unlock/Open - Door Activation Switch Not Lighting Up

    I'm having this same issue now -- with all 4 doors, and not just the driver's side. Do I just go to my dealer and ask them to look up the SSM 49676 patch? Separately, the foot-activated auto tailgate feature seems to have stopped working ...
  20. John_C

    Windshield nightmare

    Ouch. That's awful. Thanks for the heads up. I'll be sure and check to see it's Ford OEM glass. That's my biggest fear.


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