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Hi @Ford Motor Company The dealer is Bill Brandt Ford in Brentwood. They have been great with all of my services, but I was surprised to hear that they said it isn't covered. Bought the car new 12/29/2022. It’s a 2023. I have extended warranty and did mention about the extended warranty but...

Just took mine in due to this issue and they said it isn’t covered due to not being under basic warranty as I am over .36,000. I have extended warranty but they said it’s not covered. This is clearly a design flaw and not due to wear and tear. So disappointing.