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  1. How to reach out to Ford Regional Management/VP/ escalate Cases the BEV team isn't resolving

    So long story short my Mach-e is in the shop for the 9th time (This time with the HVBJB failure) and I have an open Case with Ford's BEV team, but they are basically ghosting me at this point (Haven't received a call back ever, my case rep has a full mailbox, and the supervisors I have reached...
  2. HVJB - Dealership "Fixed" via software? Is this even possible?

    So Saturday my wife and I were driving home (600 mile road trip about 100 miles from our house, lots of DC fast charging and driving up and down mountains with the heater on due to storms) and got the dreaded High Voltage battery warning as well as the Drivetrain warning (all indications of the...
  3. BlueOval Electrify America Membership - Not working at the moment!

    So not sure if anyone else has experienced this, but the BlueOval Electrify America Membership that is basically $50/year to match the rates your get with EA Pass + was released last month, I immediately signed up and paid the $50, only to realize that after charging I still am being billed the...
  4. Experienced an increase to my charging speed over 80% [from 21P22 Software Calibration]

    So long story, but the short is my mach-e has been in an out of the dealership for the last few months diagnosis some software issues regarding OTA. Ford finally decided to replace the APIM module and had it programmed off-site and shipped to the dealership pre updated to install. Not sure...
  5. OTA 1.7.1 Stuck, anyone else have issue updating?

    Hey everyone, so since Friday my car has said its on 1.7.1, but I have none of the new features (no frunk button, no Drawing pad, nothing). My vehicle turned automatic updates off and I can't toggle it back on (when I do, as soon as I leave the update screen and come back its toggled off again)...
  6. Windshield washers not working even though fluid is full

    Well, 2,000 miles on my premium awd extended range now (had a lot of driving in our short term future due to life, so will probably be T 5k miles by mid April) and I have had my first "major" issue that isn't software. My windshield washers (both front and back) just stopped worked. I can hear...
  7. Electrify america plug and charge and charging speeds on point today, hit 156kw (somehow)

    So my wife and I did a 300ish mile road trip today and hit up an electrify america fast charger (third one I have used, plug and charge has worked flawless every time!) In pacific grove ca today at 28% and were greated with the highest charging speeds and fastest charge we have seen yet, right...
  8. Another road trip post, Mach-E range over a 600 mile california trip

    Well my wife and I hopped the line in a big way, we ordered our mach e on 12/28/2020 and got lucky to have someone cancel their order when it came into the dealership and we must have been fresh in their mind because they called us and we picked it up last Thursday, Ibm premium awd extended...


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