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I’m looking for my window sticker. I’m certain I have a copy. Just can’t find it. Tried downloading through that website that gives you the window sticker based on your VIN, but it’s not available any more.

Thanks. I definitely have that.

Hey everyone, how can we be certain our Mach E is equipped with Blue Cruise hardware and just needs to be updated? Thanks, Joao

How did you have an iPhone 13 on iOS 14?

You should never need to power cycle your car. It's just a work around, but ther real fix is to update the DSP module , that can only be done at a dealership.

It does work. I have not used my fob once. It’s not always that instantaneous, but give it a few seconds and it will work. I hear some android phones have bigger issues.

I figured it out. More than 2 hours with Ford support and they didn’t figure it out. After I hang up I kept trying and I ended up resetting all Phone As Key settings going to Settings > general > reset > FordPass connect reset > phone as key reset I had to configure PAAK again for all the...

It keeps switching between connected, and then drops to “other devices”

I see 2 Bluetooth devices. One is called Mustache Mach E and the other was is the 5 last digits of my VIN Mach E. I can only delete the Mustang Mach E. The vin one does not allow me to delete it. It I Icon next to it is not showing.

Hey everyone. I had PAAK working for several months now, but talking to a FordPass agent today on another totally unrelated issue, he advised me to delete the App. No need to say that it did not resolve my issue and now my PAAK is gone. I went to the list of PAAKs and deleted my previous key...

Tone settings reset is a known issue. They will fix it with an OTA. 2 workarounds: 1. Switch profiles. Go to guest, then back to your profile. Your settings will be restored. 2. Disable all profile, and set the tone settings there. That will be the settings every time you turn on the car.

If it goes out again, it is not an OTA that will fix it. It is the DSP module that might need to be updated on their end. Keep an eye out, if it stops again take it back and tell them to double check the DSP.

Seems slightly different but the fix could be related. Contact your dealer. Sorry this happened to you.

Good question, I want to say it was a coincidence, because if charging could be throwing energy to wrong components, that is a bigger concern.

For mine to work they had to update the DSP. Something only the dealership can do. :-(

This started happening to me today! Doesn’t matter if you are using the phone or key fob. Door will only open if unlocked through key fob, keypad, or by opening another door.

I still don't have a full report of what they've done because they are still figuring some stuff out, but my understanding is that they updated the DSP, no need to replace it.

Mine was fixed after they updated the DSP.

Apparently yes. My car is not 100% yet. It’s going back to the dealership. Heating steering wheel is not working. They changed the steering wheel twice, brought different Ford engineers on site to troubleshoot but still nothing. For the sound, I believe the fix was a DSP update. I’ve only had...

Sergio did a really great video explaining how to access the battery to jump start. You can see the fuse box.