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Thanks, finally I have a BEV Case agent that contacted me, happy to see that progress. I did let them know that I expect to have Ford own their mistake and make that right, would love for that to be in the form of payment relief for one month. I told him that my expectation going into this was...

Had a miss call from Ford yesterday, called them right back but they told me we will let your case agent know that you called. Apparently that was the case agent, voice messages must be difficult to leave.....The "not" Ford Parts department put the wrong part in the wrong box and therefore just...

100% things could always be worse, but also, things could be easily better with some effort and mainly communication.

My car has been in the shop since 10/31, the part arrived at the dealership on 11/18, apparently Ford sent the wrong part and the dealer did not verify the part till the car was taken apart for the service to be completed. That was on 11/28- my service guy was out of work the last half of last...

The dealer received the wrong part. So its back to square one with ordering the part and hopefully, according to the dealer, Ford will send us the correct part. They have had the car since 10/31. Besides Ford picking up the cost for this crappy Ford Edge, they have yet to really step up to offer...

Part was received by the dealership on 11/18; Tech is off this week so will begin the work on Monday the 28th, the hope is to have it back by the 30th but we will not hold our breathe under the current conditions.

The dealer has the car, I left it with them, I had already put 200 miles on the car with the SVS error. They were able to put me into a rental, $35/day according to Ford, the service folks at the dealership made it sound like I will be in this car for a while....I sure hope they are wrong here...

Yup, that’s what they did. No ETA on the part from Ford.

Got my first Service Vehicle Soon error a month ago, it cleared itself and we went on vacation, got back and then the error reappeared. Just was able to get the car into the dealer to check it all out, we need to replace the High Voltage Junction box, ETA on the part- Backordered. No ETA. So...

Turning the lights off and back on auto was the trick thank you @RickMachE

Thanks I will check at reseting the headlights to OFF then back to AUTO and see if that clears it. Thank you both!

Yes, the walk away locking feature, I get the notification. Everything is fine. Just wondered if there was a way to limit the amount of time the lights remain on after locking.

Does anyone know where they may be a setting to adjust how long the lights remain on after you have shut off and walked away from the vehicle? It seems to be on for at least 10 mins and sometimes more, which then I get 4 people walk up and tell me that my lights are on. We have had the car for 3...

For those that installed PPF, did you go with the front coverage or full car coverage?

We took delivery today! Everything at AutoNation went smoothly!! They did a great job with the sales process and financing, we went with Ford Options and so I worked with one of the finance managers and it was a great experience.

Thanks for the info, it looks great and seems very reasonable! I’ll have to get in touch with them after we take delivery

Well the rates for the options shows 5% on Ford site but this shows 5.63%, the rate is way higher than what was being offered just a month ago, I believe people were getting 2.6%. This the explanation of the Total Sale Price, I just wonder why its adding all of that to the sale price and giving...

I just received the same email so I bet yours is there as well. I am a bit confused on the purchase step and why it shows the total Estimate Sales Price at $66439? I guess I will wait to finish this at the dealership and confirm why it shows $66k and my monthly at $971 when before it was $845...

I just got the call that our car will be there by Monday and ready to be picked up that afternoon, hope yours is in the same boat! Maybe we will meet you at the dealership ;) haha

Thats awesome! Hopefully soon indeed! No idea what train it is on or where it is at, but the hope is it is real close now that we are 11 days from 10/3 KC