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  1. Ford Connected Charging Station not reporting kWh

    Mine only recorded KWH for last night's charge. All the past charges are still zero. I bet that if you charge tonight, it will record the KWHs.
  2. Ford Connected Charging Station not reporting kWh

    Have you checked to see if the software for your charge station has updated from 1.2.2 to 1.3.2?
  3. Ford Connected Charging Station not reporting kWh

    I am back online too! And it looks like it recorded the kWh for last night's charge. I too am now on 1.3.2. It's a Christmas miracle that it's all working! LOL :)
  4. Ford Connected Charging Station not reporting kWh

    Yes, I have a CAS number. I am fine with waiting for a resolution, I just wish the customer service folks knew something about the FCCS and could easily tell if there was an account and/or system problem so we wouldn't have to be passed around from department to department.
  5. Ford Connected Charging Station not reporting kWh

    I just spent another hour on the phone with Ford Pass App support. They tell me they are escalating my issue up to the engineering team and I should hear from them in 5 business days. We will see.....
  6. Ford Connected Charging Station not reporting kWh

    Yep, that is what I am seeing. I have been on the phone with Ford both yesterday and this morning. As usual when it comes to support of the FCCS, I can't get to anyone who knows anything about it. Just keep getting passed back and forth between departments. So frustrating. We just need them...
  7. Ford Connected Charging Station not reporting kWh

    Since Ford updated the Ford Charge Station Setup App has anyone else had problems accessing their Ford Connected Charge Station in the Ford Pass App? Mine is no longer connected as of about a week ago. I try to re-add it to the app, but it won't. Get caught in a set up loop. I have tried...
  8. Ford Connected Charging Station not reporting kWh

    Here is what I am seeing in the Ford Pass App when accessing the Connected Ford Charge Station. The first image appears When opening the Charge Station, which is under Account. The second image is what I see when I go in and look at my charge events under Insights.
  9. Ford Connected Charging Station not reporting kWh

    It's also crazy that you can't download the charging history and analyze it in a spreadsheet. So hard to do anything with the data as it's currently displayed within the app.
  10. Ford Connected Charging Station not reporting kWh

    Well, I just spend about 2 hours on the phone with Ford and got no where. Was transferred several times and not a single person was able to help me troubleshoot this reporting issue with the Ford Connected Charge Station. You were able to obtain better information than I was. So frustrated...
  11. Rearview Mirror Design

    Don't feel bad. I am 6'3" and had the same issue. Stopped by the dealership. Service manager couldn't figure it out either. One of the tech's told us it had a double pivot. One of the pivots is very stiff! LOL
  12. FordPass app outage

    Today was my first day driving the Mach-E out of town (just got it a few days ago). Went to go home from work and couldn't start the car. Very frustrating. Have already talked to the dealer. They are getting me a second fob at no cost. If Ford is going to promote PAAK, it needs to work 100%...
  13. Mach-E Demo Unit - Iowa

    For my Iowa friends, Ames Ford received their demo unit last night. It sounds like they were the first dealer in Iowa to receive one. It's a Premium AWD with extended range battery. Since I have a Mach-E on order, they called me to come in and test drive it. I was impressed!! Confirms that...
  14. Test drove a Mach-E Premium AWD today

    I placed my order on 12/22/20. Actually had a reservation in since November of 19. Wanted to convert it to an order before it was cancelled on 12/31. I have been trying to figure out when the car will be scheduled. Does anyone know, what are the order dates of the MMEs being schedule now...
  15. Visited My Dealer Today

    Hey 2003MarionSSS, I live over in Ames. Placed my reservation on 11/18/19 (AWD Premium with the Extended Battery -Star White Metallic Tri-Coat) . When I checked with the dealer (Ames Ford) the following evening, I was the first and only reservation. I assume by now they would have a few more...


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