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  1. Patches

    UK Customers

    Sorry to hear of all the problems you've had. I've followed your journey with interest as I was in a similar position. I pre-ordered on 18/11/2019 too and my RR FE was stuck in Antwerp for 16 weeks, no reasons given (I pushed quite hard) except it needed a Sync 4A update (software module...
  2. Patches

    UK Customers

    Yes, I pre-ordered a FE on 18/11/19, arrived in Antwerp on the G.Halifax on 19/04/21 & still stuck there. Vista ETA has varied from 29th May to now 24th July. I get a regular update from Hannah & dealer, but ETA is always slipping.
  3. Patches

    UK Customers

    He said that not having powerfold mirrors was something that had to be reversed out in the design, so made sense for Ford to leave it in. He also showed me around the AWD ER in the showroom and described it as having heated and cooled front seats, I knew about heated, but not cooled (as I have...
  4. Patches

    UK Customers

    I've not been active on this forum for a while (been busy elsewhere) but I've taken time to read every single post to keep me updated on everything (and to keep me sane), so thank you to all:). I'm one of the early adoptors, I pre-ordered a First Edition in Rapid Red on the day of the launch...
  5. Patches

    UK Customers

    Update - the Concierge (Hannah) confirmed that it is ONLY the £3,000 PICG for cars costing under £50,000 that will be honoured. It is only at the point of confirming your order online, which took place in December 2020 did you enter into a purchase agreement with your dealer. At this point the...
  6. Patches

    UK Customers

    Great news for you guys, but not for those that have First Editions who pre-ordered early, where we lost out on the £3,500 PICG available when we pre-orderd. I have written to the Concierge to ask if Ford will also honour the PICG available when I pre-ordered my First Edition Mach-E...
  7. Patches

    UK Customers

    You're have to climb the lighthouse! :D
  8. Patches

    UK Customers

    At long last the Ford Concierge (Hannah) confirmed my First Edition, pre-ordered 19/11/2019 and built 01/03/2021 is finally on the Grande Halifax vessel. The ETA is early June :D. My cheapest insurance quote went up from £208 (quoted in January) to £314 today, although the excess is now £250 vs...
  9. Patches

    UK Customers

    My dealer confirmed this morning that all the cars are subject to the 5 to 10 week lead time from Antwerp to dealer. Vista now showing ETA to dealer w/c 19th June (was 12th June). Ford have known about the quality issues for a long time and I would have thought the issues would have been...
  10. Patches

    UK Customers

    I think your FE was built about the same time as mine, I've just now had this email reply from Rebecca: I have been waiting for an update from production and I can now confirm you vehicle has been built and was gate released on the 11th March. It is currently on route to the port. Your dealer...
  11. Patches

    UK Customers

    Both Spencer and mine FE's are both 'In Transit' and hopefully will board the Grande Halifax for 21st March departure. My Dealer hasn't responded to my email for a Vista update (nor has Rebecca), but the last showing was for week ending 12th June 2021. So, movement at long last and hanging on in...
  12. Patches

    UK Customers

    Got this email from Rebecca yesterday evening, confirms she is doing the best she can to communicate but is at the mercy of the information she is given by others, personally feel she is doing a great job under difficult circumstances. Interesting in that it also confirms some of which is being...
  13. Patches

    UK Customers

    For the first time ever the Primary Status on the Tracker for my FE just went to 'In Production', (as did my Ford account) but with no other dates. Dealer says build date has moved from 6th March to 4th March with ETA remaining by week ending 12th June. Perhaps we should name them Second...
  14. Patches

    UK Customers

    Mine hasn't changed since Nov 2020 when the tracker was built, Like most of the FE's still 'In Order Processing' with no dates for anything else. Dealer confirmed build date of 6th March with ETA of 12th June. Hope that most of you have boarded the ship, but give a thought to those of us who...
  15. Patches

    UK Customers

    I live in St Albans too:)
  16. Patches

    UK Customers

    Spoke to my dealer today (Gates of Stevenage), my FE is in build stage, with a production date of 06/03/2021, with an ETA of 12/06/2021. On the VIN tracker I'm still In-Order processing and without any dates. Tony, can you add my dates to your UK Google doc. Thanks.
  17. Patches

    UK Customers

    The test Google sheet worked great for me too.
  18. Patches

    UK Customers

    Got my charging card today :) . My Primary Status on the tracker is still "In Order Processing" with no other dates. Seems the First Editions are being held back for some reason, despite my Pre-Order was one of the earliest placed on 18/11/2019! My dealer told me today Vista was showing...
  19. Patches

    UK Customers

    Brilliant, thank you :)
  20. Patches

    UK Customers

    @Wonky_Donkey, for the UK Mach-E Order Status spreadsheet, it would be great to have a column to identify the First Editions (eg FE Yes/No?). This may help to show if the FE's haven't been built yet and are being delayed for delivery in June 2020 irrespective of pre-order date. Mine is a FE.


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