This continues to be a nightmare for me. I have been without my car for over a month! They had to replace and rebuild the entire liftgate and now are missing screws for what I guess is the sun shade. Ford was supposed to send and keep getting it all wrong. So disappointed in this car and Ford...
I had the same problem (I have some posts on page 2) - nothing ever hit it, and it shattered while I was driving, which was very scary. Contacted Ford multiple times and neither they nor the dealer will consider it as a warranty issue. So it's going to a body shop after I have already been...
I have had this exact same issue and it's been a nightmare! After weeks of going place to place and the dealer and Ford corporate refusing to take any responsibility, I have to go through my own comprehensive insurance, and get a rental car out of pocket for probably a month (didn't have the...
Mine randomly shattered while stopped at a red light last week. Nothing even hit it and it was 60 degrees out! It's now taped up with packing tape and it's been raining constantly, so it's been awful dealing with it. Hoping Safelite can fix it reasonably well tomorrow!
And when I went to the dealer when they had a car there to sit in and explore, they had a Ford rep. I asked about the hitch and they said, yeah, it'll fully be an after market option and he didn't make it seem at like there would be any issues from a warranty standpoint, etc.
Yeah, perhaps over time they can figure it out. I just didn't want to wait to have the option to get a bike hitch on there shortly after I get the car, so I am going for it.
They just called me today and it is finally available for pre-sale at a discount! I just ordered mine although I have yet to get the car (next month). Here is the link to the page: https://torkliftcentral.com/2021-ford-mustang-mach-e-trailer-hitch