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I've seen that happen when your destination is further than your range (and you're using nav to get there). Doesn't sound like thats what you were seeing. My guess is communication error to the infotament about SOC that fixed itself.

Contact ford customer service and have them open up a ticket for this. Customer service reps I've dealt with had been very helpful and following up and escalating on your behalf while also able to pull strings for parts, etc. You might be able to get a car payment reimbursement You can do that...

Draw is only negligible if it doesn't have to condition the cabin

I took a trip to Seattle this summer and we took a ferry to one of the islands there. The car kept going off regardless if I disabled motion senors in the settings or via a prompt. Useless, broken feature. Worse yet, their solution is to not lock the car? Ya ok. It might've been fixed since...

State of charge is simply voltage of the battery. Lithium Ion batteries have operating voltage range, if you dip below that range, they'll keep giving you power, but at a cost to battery integrity. Many people have revived completely discharged battery packs (less than 1V on a 52V pack), but...

Long term update: We recently went on a 2400 mile trip to San Diego, and car performed with zero issues. Whatever the problem was with the battery, 5000 miles later, it hasn't reappeared.

Folks after update are seeing 40+ at low 80%s. I think that alone doesn't confirm if you have the update or not. Could be a heater going.

Yes, they reimbursed everything, tow, car rentals, hotel and a car payment.

Back on topic: got the update today. No notification yet in the car (just says "up to date"), or in FordPass, but I have the notes app, touchscreen beep is gone, non-functioning frunk button is under "Access" (not in FordPass), CarPlay directions (doesn't work with Google Maps). 2 things I...

You got that old man font size, layout is fine for us non-blind people :D

You got to have some special dealer-only software to do those updates? Or just a laptop and a dream?

OK, so a final update: - I got the car back at the end of August. I put in 800 miles on it since, with no issues fast/level 2 charging. Issue seems to be resolved. - For those wondering, the car was built in January, 2021. - I got a $2k reimbursement which included hotel, rentals, tow, and a...

Apple has staggered roll outs, not everyone gets the update at the same time so that they don't have to handle as much traffic and anyone downloading has good enough download speed.

Hey, at least its not an EcoSport I got for 3 weeks :)

Alright, an update is in order. Day 38 in the shop, 33 business days without the car (this is relevant for colorado lemon law). The battery issue has been fixed (as claimed by them, but I believe it), they were able to fast charge the car. I was suppose to get the car back on Aug 6th with the...

You can always turn off plug and charge and still active the EA charger through FordPass which will use that complimentary KWh. This will help you eliminate a variable. I read that most of plug and charge issues have been resolved, though, so I would consider your experience out of norm.

Did the dealer just have HV battery in stock for you? Thats amazing and lucky, unless they replaced LV Battery (12v)?

This is simply not true. Car knows when its plugged in and charging so it wouldn't let you run it in accessory mode if that was bad for the car. Just like it doesn't let you drive away. If you're having issues with that, take it to get serviced. When I was trying to figure out the cause for my...

I was 300 miles away from home and over a 11k mountain pass in one of the busiest roadways in the state, given all that I didn't want my car to be that far away. In addition, I had real concerns about dealerships in Grand Junction area actually fixing my car correctly. The estimate was to tow it...