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  1. kwailau

    Front camera fault service required: replacement coaxial cable to be replaced

    Hi all, Just wanted to report on an issue that I had encountered with my 2021 Mach-E. Around 20,000 miles I began noticing multiple alerts on my car's dash as well as the Ford Pass app. The errors says: Front camera fault service requred Pre-Collision Assist not available I took it into...
  2. kwailau

    Will FordPass ever work with 3rd party apps such as OptiWatt?

    I was locked out of my Ford account because I was using OptiWatt to track my energy usage when charging my 2021 Mach-E at home. I called Ford with regards to the problem and they opened a case for me and promised that within 5 to 8 business days, someone will reach out. I didn't receive any...
  3. kwailau

    Glass Roof and Windshield Recall (too early)

    Hi all, I got the recall notice on my Mach-E for the Panoramic Roof Glass Reseal and Windshield Glass Reseal. Made an appointment with Frontier Ford in Santa Clara and the service adviser told me that the part is not yet in stock (Glass roof). He also told me that the repair needed to be...
  4. kwailau

    FordPass 3.31.0 Still has using Phone as Key issue

    Every time I see an update to FordPass on the Apple App Store, I get excited thinking "oh... this is the one" but it seems the latest 3.31.0 update is buggier than the previous. Today, I went out to run an errand during lunch. When I came back to the car, I was able to open door but unable to...
  5. kwailau

    BlueCruise almost here... are you in or out?

    Just got an email this morning about Ford BlueCruise. It's almost here and I am on the fence about this feature. I'm not a long commuter and don't really see the need for a self driving car. How about you guys?
  6. kwailau

    Mobile Charger failed to charge, showing amber light

    Hi all, Weird but for the first time, I plugged in my Mach-E and the included mobile charger was not registering. I checked the unit and saw an amber light. I unplugged it and replugged it back in and then the light turned blue and the car began to charge. I've read in previous posts that...
  7. kwailau

    Updated FordPass to 3.29.1, lost charging time settings & failed to charge

    Hi all, Yesterday morning, I updated my FordPass to the latest version 3.29.1. I plugged in my car yesterday afternoon after a car wash and it was supposed to charge starting midnight. Woke up this morning and found the car not charged. The charging time preferences were either lost or...
  8. kwailau

    Charge door & lock could be much improved

    Love my car but one critique that I have is with the charge door panel. Two issues: 1. To me, the door seems light. 2. The locking mechanism doesn't seem to 'lock' all the time. It's finicky and it doesn't give much confidence when closing. I'm afraid of breaking it. I have a 2018...
  9. kwailau

    New software update (via dealer)

    Hey all, Has anyone seen this? I'm waiting for the update but so far, I'm not seeing it. Features I'm interested: 1. Apple CarPlay driving directions displays on the driver's screen 2. More miles (241 on a standard range battery!) 3. Frunk button!


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