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At least they sent a flatbed as requested. Had to call three dealerships to figure out where to send it. Ended up going back to the dealer I bought it from(initially they said they could not service Mach Es), since it has less than 1000 miles and the others told me they could not even get to...

Add mine to the list…

For those still following here is the end of the story from me. I did go back into the dealership and as agreed the financing paperwork was correct and the title application had my name as the owner. I confirmed it was a retail agreement one last time. The dealer never brought back up the...

Heading there tomorrow to sign the “fixed” paperwork. We’ll see… in the meantime:

I am leaning towards this being the case. I actually left and sat In the parking lot for a while before calling and asking for the GM. Surprisingly he was there and asked me to come in and talk with him. He apologized for the lack of training/knowledge on the Ford Options plan and told me to...

I did all of the online checkout and expected your experience, but it has been anything but smooth.

I just had the title application in front of me and the applicant name was the leasing company, with my name as the renewal contact. As i understand it this is incorrect. Any insight here?

Here is the agreement they are trying to have me sign

Fair enough, but you stated you have a lease and not Ford Options. I spoke to Ford Credit this morning and they said the same about CAB East/west but said that was typically for leases only. Please be careful out there. If the title is in the lease companies name there may be difficulties in...

I was going to ask the same, that would be helpful

Can’t sleep thinking about my gameplan for my appointment in the morning. Should I be concerned that the lender name in the contract is NOT “Ford Credit” and is instead some unkown LLC? My instinct tells me they are trying to use one of their lenders instead of Ford Credit but they were adamant...

I can make that happen.

Update: It looks like through communication initiated by hybrid2bev, someone at Ford Credit has educated the Director of Finance at the dealer and they have it figured out. I have an appointment at 10:00am tomorrow and will be fully armed to make sure it's right. Thanks everyone for chiming in...

Can I transfer my vehicle to another dealership? I have never had an issue with Autonation, but I am not liking this one bit.

Thanks everyone. It's really put a damper on things - wife was ready to take it out after all these months of waiting. I messaged hybrid2bev and hopefully he can help. It's disheartening when you look at the fine print and it just doesn't match up - like seriously deceptive - I just want to...

Our Mach-E finally came in. Dealer called, I completed the online credit app, selected Ford Options plan, picked down payment, etc. I was happy and expected to just come into the dealership, sign what I agreed to and be on my way. I spent 4 hours at the dealer today and they just seemed to be...