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Took mine in late last week for the windshield/roof recalls as well as the BlueCruise update. I was told 7-10 days.

Thanks. I took it back to Silver Spring Koons. The service department has trained MME techs and everything went well.

Thanks I'll give their service department a chance. Was unimpressed with my new car delivery from them, so I have been avoiding them.

Thanks posted there as well.

Hi All, looking for recommendations on where to take my MME for recall service and software updates. I live in Washington DC and purchased my MME at Koons Ford in Silver Spring Maryland, but my EV car buying experience from them was less than poor. Ideally, I'd like a dealership that knows how...

Hi All, looking for recommendations on where to take my MME for recall service and software updates. I live in the District and purchased my MME at Koons Ford in Silver Spring MD but my EV car buying experience from them was less than poor. Ideally, I'd like a dealership that knows how to deal...

1. PAAK 2. Ford disconnect with their dealership network

My wife and I are very much enjoying our MME. Forum members are largely enthusiasts that don't necessarily represent the larger buying public. Even with ICE vehicles there are always a few issues when manufacturers update engines and software. Certainly the FordPass App and PAAK could be much...

Lots of good commentary here and of course I “get it” as you say. The point I am trying to make it is that dealerships are likely not making large profits on the MME like other ICE SUVs where they have greater negotiation room. It seems we agree there and are saying the same thing. I still...

MSRP and Dealer Invoice/Price are two different things. MSRP/sticker price, is the price car manufacturers recommend dealerships sell their vehicles for. The invoice price, or the dealer price, is the amount a dealership pays the manufacturer. To me MSRP is just a suggested price, so when I’m...

Ahh, got it.

Agreed with ICE vehicles, the dealer tries to sell as much over their Ford invoice paid as possible. But in my case I ordered direct from Ford at their set price. I paid nothing other than tags, title and dealer processing fee. Perhaps the online price is padded to include a dealer kickback or...

Are you leasing the car? If you are leasing the EV, the tax credit goes to the manufacturer that's offering the lease, not you.

As pointed out, Ford has a bit of work to do on the online ordering front. The dealer network is the weakest link as you would still have to take possession of your vehicle at a local dealership. Unlike Tesla, Ford Dealers are not fully integrated and operate as separate companies from Ford. My...

Just returned from an ~800 mile roundtrip from the DC area to Newport Rhode Island. On the way up I overnighted at the Aloft in Secaucus NJ and was able to recharge overnight to 100% for free at their Level 2 charging stations. The next morning I was easily able to make to Newport with over 40%...

So far I have used EA and EVgo. Both have worked flawlessly. In September I'm planning a road-trip from the DC area to Newport RI. Will report back on how it goes. This will be my first EV road-trip so I'm a bit nervous.

Yes it is a tad long but still fits.

Yes its worth it. Forum members are largely enthusiasts that don't necessarily represent the larger buying public. Even with ICE vehicles there are always a few issues when manufacturers update engines or software. You can buy the MME with confidence.

Certainly cancel any maintenance plan. The dealer network is not making much on the MME so they're adding in maintenance plans and additional mark-ups to increase their profit margins. My dealer wasn't even aware that EV maintenance is vastly different than that of ICE vehicles. I encourage...

I know dealers are not making much on MME sales but that is no excuse for ADM. And I would not recommended paying above MSRP. With regard to EVs, the dealer network is a significant point of weakness for almost all traditional car manufacturers, not just Ford. I doubt car manufacturers want to...