Yes, I would absolutely agree. They dropped the ball multiple times now, I was informed that they told corporate that our car was NOT in for service, so corporate closed the case assuming things had magically fixed itself.... It took another week and a half to finally get corporate to call me...
Still no real updates from Ford on our car. We were told they needed to order a part, but they didn't know what part they need to order. Yesterday we heard they now think they don't need to order a part but they are not sure... After 8, almost 9 weeks in service with no solution and almost no...
My wife and I have been dealing with the issue on our car. The car has been at the dealer for 8 almost 9 weeks with almost no information shared with us. We had the shift system fault, and this was the second time it has happened. The only information we got was about 1-2 weeks ago saying they...
Thanks for the link! I will try to get the technician or service person on the phone tomorrow and ask if they have tried this. Fingers crossed they haven't and we get our car back sooner than later.
Yeah, I have been kicking myself for weeks now about the car rolling backwards. It was just so...
I just wanted to post a couple updates for anyone else who is dealing with STAR FORD or this specific issue.
Monday we finally talked to our technician. I was put on about a 45 min hold before they came back to tell me that they had done the Ford suggested reset. They drove it 3 feet before the...
Yeah it was one of those weird things where we were on a slight incline makine a 3 point turn. I shifted from Reverse to Drive using the brake, then the car shuddered. A few error messages popped up that I didn't catch as it went into neutral, I was caught off guard for a moment before I was...
Hey Everyone,
Just hoping to find some info on an error that we got about a week and a half ago. We switched from Reverse to Drive and the car freaked out and essentially bricked. The Shift System Fault error popped up and wouldn't engage any gears we rolled backwards into a fence before we...
Picked up the car late last night, overall a great experience at Star Ford in Glendale CA. Did not get the Xplan, but everyone was nice and there were no shenanigans. Going to actually get some seat time in it today super excited!!
I just talked with our dealer and it looks like we will get to pick up the car today. I also asked about X-Plan (Star Ford in Glendale, CA) they are no longer doing any plan pricing at all... But they assured me it will be MSRP so at least there is no ADM.
I just did my morning routine of checking the various ford tracking sites, and it looks like my car might get delivered this weekend!! The newly updated delivery window is 1/17-1/23 so I have my fingers crossed that it could happen! (that said I am fully ready for this to be false or a glitch of...
My delivery just got pushed 2 weeks according to the Ford website trackers. Not sure what happened, saw something about a freight train Union threatening to strike. Anyone else seeing delays?
Just excited to get my car was hoping it was just a couple weeks away.
I just checked Palsapp and supposedly mine was delivered to the Muncie ramp on yesterday! I am not sure what exactly that means, but I am excited to see some sort of movement. Is there another tracker that we can use once it hits the palsapp?
Thanks!
Hey everyone! I just saw this interesting thing for a Portable Battery, though I wonder about its efficiency. Here is a link to the ZipChargger website: https://www.zipcharge.global/
I tried doing a search for this so hopefully this is not a repost. I was just hoping someone here had more...
Hey everyone! I was going through my routine of refreshing all the tracking pages crossing my fingers for miracles, but it seems like now even the Ford Vehicle tracker is down? Is anyone else experiencing this too?
I'm lost without my endless routine of refreshing a page that never changes...