In January, we were headed out of town for over a week (flying and on a cruise ship). Called our Ford dealer to drop off our 2021 job 2 Premium RWD extended range Mach-E for its 20k mile service. Asked if they had the parts in, and there wasn't some waiting list, if they would do the HVBJB...
Called Ford customer support today, told them that my recent service session wasn't reflected in the FordPass app or ford.com. The agent said she was going to call my dealership.
After a while, I got a call from one of the service advisors, who said their reporting system had been down, and it...
Indeed, as my service advisor advised me. At least. Mine's in week 3.
Not my dealer. Got our '21 job 2 car delivered in April '22 (oh the glory days of chip shortages and whatnot). When they got it in, it took a very long time to apply all the required updates, but they had all the equipment...
I had the HVBJB recall done, along with the 20K service and other minor recalls in January (I dropped the car off for just under two weeks while we were out of town).
Got back, all the work was completed.
But...FordPass showed that I still needed the 20K and HVBJB replacement to be done...
I dropped our '21 Premium extended range rwd Mach-E about two weeks ago for 20k checkup and -- if it was doable -- the HVBJB recall replacement (23S56).
Picked up the car Friday, lo and behold, it was done -- along with 22B48 (programming the charger control module) and 22P31 (replace the...
I have a Grizzl-E Avalanche Edition, and had a similar problem.
I had charging schedules set in both the Mach-E and Grizzl-E, in an attempt to make it only charge within the specified time range. It worked well for several months when I first got it, but then would have charge station faults...
Our first BEV was the first MY Nissan Leaf. Pre-ordered from a local dealer, it was supposed to be a 2010 MY, but Nissan delivered only one Leaf in the US by the end of 2010 (just to say they did it). Ours arrived in June, officially a 2011 MY car.
Still have it, it gets a lot of use for local...
This takes me back 30 years or so, when I tried playing CDs in my Subaru Forester. They'd skip like crazy.
So I grabbed a disk drive adapter (what you'd use to mount a drive inside a PC case), wrapped a bunch of rubber bands around it, then set the CD player on it and put another rubber band...
That's where we ordered and bought our '21 job 2 MME (ordered 5/21, delivered 4/22). They were above board for the whole process, no shenanigans. When the car came in, they had it hooked up getting all the OTA updates -- it took a whole day.
Service-wise, it's only been in for the standard...
Oh, that EAP thing. Roger that. The screen shot provided is of the same page, which led me astray.
That said...how'd you like my expiration date!
Also, if I may pile on, I looked at the credit card info I'd entered. The card had expired, so I added the current one. But, there's no way to...
Hrm...this is what I see expiration-wise. Note: I've had the car for over a year, and have been using EA chargers (not that often) and it's been paid out of my initial free allotment. Maybe this indicates mine is in the process of getting updated (which, in Ford style, takes longer than you'd...
My post, just above yours, was one case. Got PU0105 a few days ago, 4.2.6 last night.
But...one odd thing happened: the car got charged to 100%, vs the 90% that our scheduled charges are set for. Anyone else seen that? 🤔