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  1. APIM locked out

    The dealer opened a COPUS (?) case with Ford to get the APIM expedited. Dealer claims that FMC will not send the APIM claiming that it is a programming issue and not a hardware issue. I just want my car back!
  2. APIM locked out

    I will get the APIM replaced. We are going to Traverse City, MI and as long as Ford will provide wheels as part of the Premium Care that I bought and the dealer in Michgan can repalce it, they can keep it as long as they want once we get to Michigan. I just can't wait for the new APIM here as we...
  3. APIM locked out

    So, if the APIM is bricked as you say, is the car still operable but not able to accept updates?
  4. APIM locked out

    It has been to the selling dealer before but we since have moved and took it to local dealer where we are currently located (full time RV'ers.) From memory, one of the early updates was supposed to correct the OTA update issue becuase we were not receiving. I do not think it was ever corrected...
  5. APIM locked out

    No. We ordered when they were first announced and one of the first ones in North Texas to take delivery. Been pretty trouble free for almost 20K miles. We anxiously awaited the Blue Cruise update and decided to have all updates done while at the dealer, including recalls.
  6. Post here if you have an active FDRS account and are willing to look up info for others

    Just found this page. Need help with the status of our car. VIN: 3FMTK3SU7MMA05963 Any help would be appreciated.
  7. APIM locked out

    Took our 21 First Edition in to have updates and recalls done. Found out this morning that the "APIM is locked out". Can someone explain exactly what that means? What can be done to fix? We are scheduled to leave town on Thursday and those plans appear to be up in the air.
  8. Enclosed Trailer Tie-down Points

    They are not flat towable for more than 50 miles, speed not to exceed 35 MPH in emergency situations only per page 271 of the owners manual. Just curious if the strap around the wheel is the easiest option to tie down inside the trailer or if there is other options.
  9. Enclosed Trailer Tie-down Points

    We recently purchased a 24' ATC Quest enclosed car hauler to transport our Mach-E behind our motor home. With the trailer, we purchased 4 tie-down straps that will go around each wheel and then to a d-ring in the floor to secure the car. Does anyone know if there are dedicated tie-down...
  10. Ford Connected Charge Station Stop Sell Order

    I had mine installed on 2/6. Took delivery of car on 2/11. It worked fine until 2/15. All of the sudden the LED's on the front turned solid red. In the manual it describes this as a non-recoverable fault. They are obviously aware of the issue and working on a fix. I do not think it will damage...
  11. Ford Connected Charge Station Stop Sell Order

    I will see if the dealer will provide his communication that he received today. I also have another source that I may be able to get some info from tomorrow.
  12. Ford Connected Charge Station Stop Sell Order

    Found out today that Ford has issued a Stop Sell order for the Ford Connected Charge Station. If you do not have one yet, you will have to wait. They have found a fault with them. I believe a fix has already been found but all the produced units will have to be modified before they can sell...
  13. Ford Connected Charge Station Error Message: The charge station has experienced a non-recoverable fault

    The battery is at 100%. I plugged the included charger in and it appears to be working. I was actually sitting in the car this evening educating myself on all the functions on the main screen. The charger was working fine up until that point. When I turned the car off, the light on the charger...
  14. Ford Connected Charge Station Error Message: The charge station has experienced a non-recoverable fault

    I am a contractor here in Texas and I had one of my master electricians perform the install. It is pretty simple. 60A breaker, #6 wire, 2 hots and a ground. Beginning to wonder about the DIP switches. He did not move any of those during the install. Not sure if that caused the problem.
  15. Ford Connected Charge Station Error Message: The charge station has experienced a non-recoverable fault

    The charge station would not come back on. I turned the breaker off and then back on and at least have it back where the red lights are on. I have it reconnected to Ford Pass. It has the red triangle with the explanation point and says "CHARGE STATION ERROR" and also "Looks like something went...
  16. Ford Connected Charge Station Error Message: The charge station has experienced a non-recoverable fault

    I turned it off and therefore lost the connection. When I tried to turn back on, nothing happens. Thinking it could be the cold temperatures (10 degrees) but they are rated to -40.
  17. Ford Connected Charge Station Error Message: The charge station has experienced a non-recoverable fault

    My Ford Connected Charge Station arrived prior to my MachE which was a good thing. Had it installed 2 weekends ago and since the car was brought home last Thursday, has been working flawlessly. This evening, the LED light on the front of the charger turned a solid red. Per the operation manual...
  18. Submitted Orders Tracking List and Stats [Enter Yours]

    I pulled up the Ford tracking site and that Estimated Dealer Delivery popped up. Now it is back to N/A. The wait continues.
  19. Submitted Orders Tracking List and Stats [Enter Yours]

    Production date of 12/16/20. Dealer ETA 2/9/21.


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