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Hi Mark. The MACH E UK Customer care number is 01327306616, yes I do have a case number, they have been excellent, I get weekly updates from them , either by phone or email and they also apply pressure on the Dealership when needed.

I also have the dreaded HVJB issue, unfortunately it is on back order in the UK, fortunately I have addressed all my previous issues with the Ford Mach E customer care, I have also for the past few months had the same Advisor, first time she went in I had to wait 2 months for a courtesy car...

I am going to Australia in Jan to see my son for 4 weeks and have hired a SUV for that time, I could have hired a Jaguar I Pace, however, when I was in Australia last, I saw a few Tesla's on the road, but there wasn't any charging stations anywhere to be seen as we are travelling to a few place...

1: IONITY chargers at Beaconsfield are hit and miss for me, will either charge or invariably not due to communication issues with my MME. 2: APPLEGREEN chargers at Soutn Mimms will either have power outage or predominantly have communication issues IE accept the card but then won't communicate...

Just an observation, all extended ranges have every option fitted, including the questions your asking, however the standard range including AWD don't, can you have confirmed that you have the extended range.

I had a similar experience after 1 month, I received my MME Jan 19th 2022 and drive predominantly on the North Circular London with a maximum speed of 50 MPH, during my first month I had 64 stone chips on my bonnet, involved Ford as I had a suspicion that the paint Process was flawed at...

My Fordpass was locked out, I rang the Fordpass team and they told me it was locked out because my energy provider App for Octopus was linked to my Fordpass and was seen as a third party , I uninstalled Octopus and 2 days later it was back

A few times I have had the rear centre seat belt not plugged in warning when there is only one person sat in the rear (slim) and nothing on the centre of the rear seat.

My MME has been to the Dealership since Jan 2022 for 4 months on and off, I am under Ford Customer care for all the issues, the only plus is that during every visit some up to 2 weeks Ford are paying for a Premium rental, apart from what I am doing there is nothing else to be done, I am like a...

I have had this issue for months, even having update under the sun, as soon a I start up and the Mustang inside the circle has disappeared I know I will lose all my stations, fed up with it, as you can see by the blue circle I had ALEXA so the latest update had been downloaded, after yet another...

All of the above plus more, mine has to be a Friday build,

Everytime any part of my Mach E was opened by me a Securialert event was notified on my messages in the Ford App peaking at 208 notifications, this was one of my plentiful issues I have highlighted at the Ford Dealership, the Securialert is the only issue that has been addressed after frequent...

I was given the bird after I flashed him haven't bothered since

No problem in England we don't get snow :)

Every time I opened any door boot or bonnet a Securialert would show on the App, I had 208 alerts, after many visits to the Dealership having several other issues, Ford Technical excelled in eradicating the issue they have locked me out of my Ford Pass , easy fix or what nomore Securialerts...

Just rapidly lift the indicator up and down, not only will you hear it you would know it is indicating, that is until your arm gets cramp

Whoooosh mode

Easy solution to ease the discomfort in your right leg, buy a right hand drive Mustang, problem solved.

Similar thing, in London the other day and saw a Mach E fast response Ambulance painted or wrapped in green and yellow livery

I have had well over 200 Securialerts pop up in the message centre of my APP even after several up dates.