bad customer service

As much as I like the car, I’ve just had too many problems and software glitches with it. Just had a call from my Ford dealership for the 60k service and the auto seat adjustment is not working they can’t tell why (say it works with the fob but can’t diagnose with the PAAK), rear auto-breaking...

I got my MachE in the first few months that it was released and as such it meant that I was only given one key. I had gotten a letter that I could get a second key for free through the Customer Satisfaction Program 22B10. I brought my car into the dealer and they said they needed it for the full...

I've been to 3 different dealerships and called around 10 dealers in the DC area to get my MME serviced for a water leak in the liftgate and also for my rear windshield wiper jet that doesn't work. I brought it in to the dealership where I bought my MME from for them to look at and they told me...

Pretty frustrated about my terrible experience with Fairview Ford and the lack of regard they had, even after calling to complain they said they would take care of it that same week and never did, I sent an email to @Ford Motor Company to a few of their Executives and explaining my experience to...

Removed

Just here to vent - This is just my experience… but based on other threads it unfortunately seems to be a shared experience among other Mach E Owners - buyers beware. It seems that Ford is woefully unprepared to service/support the Mach E. The customer service I’ve received has been terrible...

I know I’m not alone on this, but WOW!! And not WOW in a good way, WOW in the worst kinda of way. Ford of Montebello… Ordered my Mach-E online in Sept-21 and purchased it April-20. The sales manager tried to add a Dealer Mark up and tried to play the back and forth game of “Let me see what i can...