fordpass connect

Hi all, For info... I received my Mach e 2025 premium AWD here in Belgium, two months ago. Since last week, impossible to get the correct position of the car (question mark on the gps cursor), or communicate with the car via the app or the website. Ford dealer tried to reset (soft and hard) but...

I frequently use the Climate button in FordPass to warm up my car in the winter (or cool it down in the summer) before I get in. Lately - maybe over the last week or so - the climate button turns into a spinning progress wheel for 20 - 40 seconds before the climate will turn on. The phone has...

So about mid August, a few weeks after getting the BlueCruise 1.4 OTA Update all of a sudden my vehicle location, state of charge, and remote start/unlock/etc stopped working. Reading through these forums I did all the things (disconnected the battery for 10 min, pulled fuse 11 and 18) and...

I have a 2022 AMERICAN Mach-e that we brought with us to Norway for a 3 year military tour. Ever since the vehicle was loaded onto the boat in October 2022, we have been unable to connect our FordPass Apps to the vehicle to get it's location, turn it on/off, lock/unlock, set charging times or...

I reset my vehicle to the default settings. I tried to activate my vehicle in the FordPass App and it just crashes. I removed and re-installed the app. I also removed and re-added my vehicle and the app still crashes. Ford says they are working on the problem, but it sucks only having one key...