keypad code

Car: Mach-E AWD Premium Extended Range (2023) I had my car opened and searched for valuables twice within a single week without any damage done to it, living in an apartment complex with an underground parking. The culprit definitely knows my factory code which I know I can't change or delete...

Any issues with opening the car without the phone or fob? I can barely get in how was it possible that someone was able to get into my car? I do not keep anything in it but they at least went through the car! Is the Keypad code universal? I can't even get that to work.