shipping damage

We've got two MMEs, so ordered two of the NACS adapters back in March. I got the shipping notifications for both NACS adapters a couple days ago from FedEx, and was excited that they'd finally be arriving. When I saw both of the packages were mismatched though, I was pretty confused. Note that...

My vehicle is currently in transit and has been at Richards-Gebuar for about two weeks on "hold" status. This morning, my ETA disappeared on my Ford account so I reached out. Found out my Mach-e is now at Kansas City Assembly Plant due to Vehicle Damaged Category F (AMRO). When I followed up...