software issue

I have not been able to use my Amazon Alexa since I purchased this vehicle. At one point in time, I contacted Ford and got it to work for a few days and then it stopped working again. Now I received an email through the FordPass app advising that I have another three years of Amazon, so I...

Did anyone else’s instrument cluster change with the latest software update? My digital speedometer is to the right and In the center is a simple overhead icon of the car. It looks like the cruise control or forward distance setting mode. I have tried Turing the cruise on and off and the...

My updates were doing so good! After having one of the modules replaced ($3000 later) and 4 new software updates later, I get this error message. Has anyone been in this situation? What was the resolution? Did you pay out of pocket? I have a MME Premium 2022