Hardy
Active Member
- First Name
- J
- Joined
- Apr 7, 2022
- Threads
- 0
- Messages
- 25
- Reaction score
- 16
- Location
- Arkansas
- Vehicles
- 2022 Mustang Mach E (If it ever arrives)
Trim: Premium AWD
Battery: ER
Color: Rapid Red Metallic
Order Date: 12/24/21
Region: Northern California
Build Week: Still not scheduled. What the....?
Seeing very similar orders, some in my area, but ordered after me, that are being scheduled.
Zero logic to how this works.
One more chance for Ford to get their crap together. Otherwise I'm slated to have a Polestar 2 delivered to my driveway on June 6th.
What a colossal disappointment FoMoCo has turned out to be. These start ups are dancing circles around them. I'm begining to think that The Electric Viking is right. Altman Z scores aren't always right, but the way they are bungling order fulfillment right now defies all logic and is not what I would expect of a company that has been doing this as long as FoMoCo.
20 plus year of loyal patronage and I'm about to walk. It ticks me off that this process is as opaque and seemingly deranged as it is.
I don't know if this will help you, but when you log into your ford.com account and view your order, scroll down to the "Vehicle Details" tab and make sure you see "Active Park Assist Prep Kid -$325." Mine has been order since July, 2021. Since December, I was calling my dealer monthly to find out why it wasn't being scheduled for production and was consistently told everything was fine with the order. I finally called Ford Marketing Support directly and was told there was a "computability issue" with the order that was keeping it from production. When I said those words to the dealer, they checked again and saw that they needed to click a box re: this park assist thing. They did, I got an "order updated" email from Ford showing this Active Park Assist line, and a week later and I'm scheduled for production.
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