9/12/22 Build Week Chat

AdamDotNet

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Ford Mustang Mach-E 9/12/22 Build Week Chat IMG_20221015_081613


So while I did get this delay email... Union Pacific trace line told me that last night my equipment car was empty, estimated delivery Oct 17, origin Grover Utah.

I think this means my car is on a truck to Provo Utah? Is it finally close?? ?
 

klindsey1596

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So while I did get this delay email... Union Pacific trace line told me that last night my equipment car was empty, estimated delivery Oct 17, origin Grover Utah.

I think this means my car is on a truck to Provo Utah? Is it finally close?? ?
Wow. But at least you got this notice. Our date was this week and suddenly just changed to a month from now with no explanation.
 

AdamDotNet

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Wow. But at least you got this notice. Our date was this week and suddenly just changed to a month from now with no explanation.
The website had the change in estimate before I got the email, by a few days if I recall correctly. You may still get an email too...

I just chat Ford, and the support rep cleared up for me that it's actually in SLC, not Grover. That makes loads more sense as that's where the UP ramp is. They did specifically say it hasn't shipped by convoy yet, so who knows if it'll still take 2 weeks to make it such a short distance.

¯\_(ツ)_/¯
 

raws281sc

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Absolutely pitiful and frustrating to no end!!
Just off w/ Ford Chat....confirmed AOK 502743 arrived to Muncie, KS on 14OCT and sits on ramp 6U. Still estimating 19-25 November arrival to dealership. A mere 4 days shy of the 1 year from ordering mark!!! LOL
 


klindsey1596

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So we had a delivery window, of 10/10-10/16. We were told our car is in MO, since Oct 3rd. And all is on schedule 3 days ago. Then yesterday it suddenly changed to delivery to November. 7th-Nov 13th. We are in Colorado. And per dealer, who know NOTHING it's still showing it's there. Dealer stated its weird and it general
The website had the change in estimate before I got the email, by a few days if I recall correctly. You may still get an email too...

I just chat Ford, and the support rep cleared up for me that it's actually in SLC, not Grover. That makes loads more sense as that's where the UP ramp is. They did specifically say it hasn't shipped by convoy yet, so who knows if it'll still take 2 weeks to make it such a short distance.

¯\_(ツ)_/¯
The chat didn't offer anything, but that its still in MO, which it has been, since 10/3. And delivery date was on schedule 3 days ago for 10/10-10/16. Not it changed to 11/7-11-13! No email, nothing. And dealer and chat can't tell us a thing. So will look at Up tracking.
 

klindsey1596

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So frustrating. FORD is really not doing well with service. We had our car delivery date range, as 10/10-10/16. And 3 days ago it was in MO, whic is has been since 10/3. The dealer said it comes to Colorado to Commerce City; and is transported from there. Now as of yesterday the date changed to 11/7-11/12. And NO ONE can tell us why. Now chat says it is being transported from MO to CO? Dealer says that's not true. And no one really knows anything or are on the same page. It's like telling a child Christmas has been postponed a month and for no reason. :rolleyes::oops:
 

yersie

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Too many people is being pushed around a month back with no explanation. Ford comunication is terrible and alltogether is very frustrating.
 

NiceandSimpleMache

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Too many people is being pushed around a month back with no explanation. Ford comunication is terrible and alltogether is very frustrating.
So true, but we all knew this was going to happen. In the last past years buying an electric car and getting it has been exhausting.
 

madtown09

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Today was the wide side of the original delivery window. Called the dealer who said it looks like it's "still in Texas".

I'm in Michigan, oh well
 

Bronzewing

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My SoCal dealer (Galpin) called me on Saturday and told me my car is on its way to Mira Loma. My last Ford update had 10/10-10/16 (a few weeks old) and dealer said the date is 10/17 now. He said most of the cars get out of Mira Loma without much delay. He said Lightnings tend to get hung up there for whatever reason, but the MMEs typically arrive as schedule.

Getting very excited over here! Hope this is the same situation for the rest of the SoCal crew.
Turns out this was bad information. I reached out to Ford via chat over the weekend and my car is still in MO waiting to get on a westbound train. They said the delivery window is now 11/13-11/17 which sounds similar to what some of the other west coast crowd is seeing. I have not seen any email updates and when I log into the ford.com site I do not see any estimated delivery dates.

I guess I will just hold onto my $ for another month.
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