load97

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shark

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If it was identical to your old one you shouldn’t have got a replacement period.

V1 had a manual lock switch, the new ones do not.
I think I am in the wrong thread. What I received was a replacement adapter from Ford, which I guess is having their own recall on early adapters.
 

emichnov

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What exactly are we supposed to do with the "bad" adapter?
On 11/26/2024, I received an e-mail from A2Z with the subject line, "A2Z EV : Return & Exchange - Your exchange request #EX001xxxx status was updated to Exchanged". In that e-mail, there was a line, " Next Steps: Click Here". That page said, " we ask you to safely dispose of your V1 adapter by following the steps outlined in this video: https://bit.ly/3O6Oj9f" That video showed bending the communication pins and then recycling the adapter.
 

CameraCarl

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Has anyone gotten anything (follow-on e-mails or the actual replacement adapter) since the flurry of e-mails on November 26-28th? Could it be that the Canadian postal strike is holding things up?
 

skidrowe

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I received my replacement adapter on Friday. Though oddly they then sent me a follow up email Fri afternoon asking if I'd somehow received two adapters, which I hadn't. ?‍♂. All in all seems to be a good company though.
 


CameraCarl

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I received my replacement adapter on Friday. Though oddly they then sent me a follow up email Fri afternoon asking if I'd somehow received two adapters, which I hadn't. ?‍♂. All in all seems to be a good company though.
What was your order number?
 

AhardFSU

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Has anyone gotten anything (follow-on e-mails or the actual replacement adapter) since the flurry of e-mails on November 26-28th? Could it be that the Canadian postal strike is holding things up?
Nothing for me since the Nov 27th email.
 

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It took 18 days from submitting to receiving my replacement. My order number was one of the first and probably before people started submitting fake request to steal adaptors.
 

Hutch59

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November 25th I got 2 emails (updated changed to exchanged order and update changed to approved order). Today December 10th I got an order shipped email with tracking number. My exchange number is just below 1200.
 

AhardFSU

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November 25th I got 2 emails (updated changed to exchanged order and update changed to approved order). Today December 10th I got an order shipped email with tracking number. My exchange number is just below 1200.
My exchange number is in the very low 1500s and I received the two emails on Nov 27. Seems like we’re getting close to shipping.
 

TheVirtualTim

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I just received an email this afternoon that the replacement adapter is shipped — along with a Canada Post tracking number.
 
 







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