Activate 360 camera

burtonhen

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I’m so frustrated with @Ford Motor Company service, I wish I had never bought my MME. For context:

I searched high and low for a Select with the Technology package this spring, and when I couldn’t find one anywhere within a few hundred miles, settled for one without it. I was bummed, but it happens.

Flash forward to today, and I’ve been waiting for my MME to get the recent module updates for several days. Service dept calls to say it’s ready, and the problem with getting the update applied had to do with my vehicle having a 360 camera that wasn’t active since it wasn’t on my window sticker.

Needless to say, I’m surprised, and ask if it’s possible to activate it if I pay for the package. Service tech goes to find out and comes back on the line: no, I would have had to have the dealer activate it at purchase. When I didn’t know it was in the vehicle and likely neither did they.

The car itself is good. In this case, the service department was even okay (it wasn’t my original dealer), and I can’t really blame the original dealer if they didn’t know about the camera. This solely falls on @Ford Motor Company for not being transparent or customer focused. Take my money to turn on a feature that would make me safer!

 

generaltso

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This sounds like a load of bull. Does your car have a front camera above the grill?
 

benk016

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I’m so frustrated with @Ford Motor Company service, I wish I had never bought my MME. For context:

I searched high and low for a Select with the Technology package this spring, and when I couldn’t find one anywhere within a few hundred miles, settled for one without it. I was bummed, but it happens.

Flash forward to today, and I’ve been waiting for my MME to get the recent module updates for several days. Service dept calls to say it’s ready, and the problem with getting the update applied had to do with my vehicle having a 360 camera that wasn’t active since it wasn’t on my window sticker.

Needless to say, I’m surprised, and ask if it’s possible to activate it if I pay for the package. Service tech goes to find out and comes back on the line: no, I would have had to have the dealer activate it at purchase. When I didn’t know it was in the vehicle and likely neither did they.

The car itself is good. In this case, the service department was even okay (it wasn’t my original dealer), and I can’t really blame the original dealer if they didn’t know about the camera. This solely falls on @Ford Motor Company for not being transparent or customer focused. Take my money to turn on a feature that would make me safer!
If all the hardware is in fact there, you should be able to turn it on with something like Forscan or UCDS. It can change your cars configuration and enable features like that. I assume FDRS can do that as well but have no experience with it.

It would only work if we knew what to change, and again, all the hardware was actually there.

EDIT: I'd say it's more likely that the dealer just didn't do something right the first time, and blamed it on that. I haven't really heard of cars getting extra hardware from the factory on accident.
 

Neil4Real

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This seems very odd, I think the dealer was just talking sideways. They would be wholly cost ineffective if they were just putting all the actual hardware on cars and they just needed activation.
 


hybrid2bev

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Does your car have a front camera above the grill?
You're supposed to say "Spoiler Alert" before you give away the big reveal.

Like this:
Spoiler Alert!!


The 2021 Mustang Mach-E Select model without the Comfort / Technology Package does not include the 360 camera, so no front camera on the grill.

Edit:
This is posted somewhere on here: O=Option, S=Standard

1639159182015.png
 
Last edited:

benk016

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You're supposed to say "Spoiler Alert" before you give away the big reveal.

Like this:
Spoiler Alert!!


The 2021 Mustang Mach-E Select model without the Comfort / Technology Package does not include the 360 camera, so no front camera on the grill.

Edit:
This is posted somewhere on here: O=Option, S=Standard

1639159182015.png
That's why he made the post. His dealer told him the car has the hardware, and it was causing an issue with the update since the system wasn't expecting it to be there.

If they are trying to update the IPAM with a version that doesn't have 360 cameras, and it actually has different hardware installed, I would expect the update to fail.

I still think its more likely the dealer was just doing something wrong, more than the factory accidentally equipped it with the hardware when it wasn't supposed to have it.
 

yngwenli

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The 360 camera is utterly wonderful. Can't imagine ever again purchasing a car without both back up camera and 360 camera. Hope that you are able to get yours activated.
Same...main reason probably that I can't go Tesla. I'm surprised they still don't have this and this isn't new tech at all.
 

Logal727

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Same...main reason probably that I can't go Tesla. I'm surprised they still don't have this and this isn't new tech at all.
And those have cameras everywhere
 

JohnnyForensic

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Same...main reason probably that I can't go Tesla. I'm surprised they still don't have this and this isn't new tech at all.
Wait, seriously, they don't have a 360 camera? With all those cameras and Sentry Mode? No 360 view? That SHOCKS me. I'm floored they don't/won't have CarPlay (a deal killer for me), but no 360 view for the "TechnoKing" is just crazy.
 

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Wait, seriously, they don't have a 360 camera? With all those cameras and Sentry Mode? No 360 view? That SHOCKS me. I'm floored they don't/won't have CarPlay (a deal killer for me), but no 360 view for the "TechnoKing" is just crazy.
They reserve that for the Model S/X I believe. They also don't have homelink. They also don't have blind spot monitoring alerts in the mirrors.

It's crazy that a 60k vehicle wouldn't have homelink (but you can buy it after sale and pay Tesla to install it!)
 

DYohn

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I wish I could program a button on the big screen to activate the 360 camera when parking without having to go into the settings menu to find it. Just a button on the main screen would be nice.
 

ARK

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I wish I could program a button on the big screen to activate the 360 camera when parking without having to go into the settings menu to find it. Just a button on the main screen would be nice.
I agree, but shifting to reverse brings it up. I sometimes do that if I think I did a spotty job of lining up between the lines, and if it's fine, I just put it into park and go on my way.
 

DYohn

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I agree, but shifting to reverse brings it up. I sometimes do that if I think I did a spotty job of lining up between the lines, and if it's fine, I just put it into park and go on my way.
Yes, I do that too, but it would be nice to be able to pop it up on the screen while I'm trying to pull into a spot.

 
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