An Update on Your Forum Experience from Ford Motor Company

[Ford Motor Company]

Hi Mach-E owners.

As we kick off 2025, there are some changes coming to the way Ford manages the brand’s contributions to this forum. Early January 2025 we will have a Ford electric vehicle advisor available within business hours managing this account. Our goal of this change is to be a more active participant within this community.

While we prepare for the changes there will be a short handover period where the account may be quiet or slow to respond. In the meantime, you can sign up for 24/7 Live Support by signing into your Ford account.

Reminder:

If you are an owner and have an inquiry for Ford, including inquiries related to a quality or safety issue, please contact your local dealership or Ford directly. Please see all of the ways you can contact us at Contact Us | Ford® Customer Service, Help & Live Chat | Ford.com.

You can also send us a direct message on the official company pages for assistance: Ford Motor Company Facebook or Ford Motor Company X.

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[RickMachE]

They picked this and the F-150 Lightning forum, and posted that they're out of the two less-frequented forum.

As 2025 approaches...

 

[Sikkun]

Guys…if they actually become more active, don’t blow it with 50 threads pinging them for your free adaptor!

 

[emichnov]

posted that they're out of the two less-frequented forum.

Which forums are those? Related to Mach-E's?

 

[AtomicInternet]

Guys…if they actually become more active, don’t blow it with 50 threads pinging them for your free adaptor!

I just got my replacement one, so I'll leave this here to start the fires.

 

[rcechinel]

Guys…if they actually become more active, don’t blow it with 50 threads pinging them for your free adaptor!

Can I ask where is my 10.x updates?

 

[Sikkun]

Can I ask where is my 10.x updates?

Only if you include that you searched the forums and didn’t see any other post talking about it.

 

[rcechinel]

Only if you include that you searched the forums and didn’t see any other post talking about it.

Thanks, boss!

 

[highland58]

I signed up for the 24/7 live support:

You’re in!
We're excited for you to go electric with us. You now have 24/7* access to text with a dedicated Ford advisor for personalized EV tips and support. Whether you need help with charging, range, or transitioning to your new EV, we're here to assist you every step of the way.

 

[Maui]

I signed up for the 24/7 live support:

You’re in!
We're excited for you to go electric with us. You now have 24/7* access to text with a dedicated Ford advisor for personalized EV tips and support. Whether you need help with charging, range, or transitioning to your new EV, we're here to assist you every step of the way.

same... credit this forum when/if you sign up

 

[eponey]

Hey look team it looks like the old marketing intern got a new job, let's welcome the fresh meat! new person!

They can listen to retired people complain about not having a centered speedometers and the like, welcome, welcome!

 

[nvabill]

Which forums are those? Related to Mach-E's?

Not sure which ones Rick is talking about but Ford announced they will no longer monitor or engage in the Gen14 F-150 forum.

https://www.f150gen14.com/forum/threads/ford-motor-company-announcement.31800/

 

[bbhaag]

Not sure which ones Rick is talking about but Ford announced they will no longer monitor or engage in the Gen14 F-150 forum.

https://www.f150gen14.com/forum/threads/ford-motor-company-announcement.31800/

Ford made the same announcement over on www.mavericktruckclub.com which is operated by the same persons who manage this site. Looks like Ford is shedding the ICE and hybrid vehicle forums but sticking with the EV forums for now.

 

[Sikkun]

Ford made the same announcement over on www.mavericktruckclub.com which is operated by the same persons who manage this site. Looks like Ford is shedding the ICE and hybrid vehicle forums but sticking with the EV forums for now.

They dropped [Banned Site] also.

Apparently name of other Mach E site is banned….well think Maverick but with Mach e.

 

[bbhaag]

They dropped [Banned Site] also.

Apparently name of other Mach E site is banned….well think Maverick but with Mach e.

My guess is they are staying around on the more active EV forums.

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