mpshizzle
Well-Known Member
- Joined
- Mar 22, 2021
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- 65
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- 1,274
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- Location
- Utah
- Vehicles
- Mustang Mach E 4X
- Thread starter
- #1
I installed blue cruise via FDRS (customer satisfaction 21G01)
Software installed fine with no hitches. Car shows hands free driving mode, good till October, everything fine there.
But the server side activation never came. No notice in Ford Pass, no email, no blue cruise in connected services.
Called Ford and they were absolutely flummoxed.. never had heard of such an issue, did all they good without physical access to the car. Going to the dealer on Monday so they can work with corporate on it.
I get the feeling I'm kind of the leading edge on this issue. I've only heard of one other person that ran into this. Just wanted to post this thread just to see how widespread (or not) this issue is and log the process for anyone that runs into it in the future
Software installed fine with no hitches. Car shows hands free driving mode, good till October, everything fine there.
But the server side activation never came. No notice in Ford Pass, no email, no blue cruise in connected services.
Called Ford and they were absolutely flummoxed.. never had heard of such an issue, did all they good without physical access to the car. Going to the dealer on Monday so they can work with corporate on it.
I get the feeling I'm kind of the leading edge on this issue. I've only heard of one other person that ran into this. Just wanted to post this thread just to see how widespread (or not) this issue is and log the process for anyone that runs into it in the future
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