Mirak
Well-Known Member
- Joined
- Oct 8, 2020
- Threads
- 110
- Messages
- 3,717
- Reaction score
- 6,034
- Location
- Kansas
- Vehicles
- "Sonic" 2021 MME Grabber Blue First Edition
- Thread starter
- #167
ZOMG I may have actually made some progress!! It finally clicked with me, like at least one of you mentioned above, that Evergy (the local utility) owns all of these KC-area ChargePoint 50kW stations. So instead of just calling ChargePoint, I called Evergy…..
….and I actually spoke to someone who is actually in charge of these EV stations! I explained that there are at least 9 different stations in the KC area and PlugShare indicates that while they work for most cars, they don’t work with the MME.
She knew almost immediately what I was talking about. She said those are the old “efacec” stations Evergy installed about ten years ago. They are branded with ChargePoint because they run a ChargePoint interface on them, but they’re not manufactured by ChargePoint. Sure enough, the sticker on one of the old units says “efacec.”
The newer stations near Lawrence (also owned by Evergy) are actual ChargePoint chargers and work great with the MME.
She said she is going to call efacec to start working on the problem. She also may look into replacing one or more of those units with a new, faster ChargePoint!
I know an actual solution is probably a long ways off, but I can’t tell you how good it feels to actually have connected with someone who at least understands the problem and is in a position to start working on a fix.
Now if I could just make a similar connection at Ford re my other issues. I’ve got another appointment with the service center on Friday, but all they can really do is document issues and wait on solutions from Ford.
….and I actually spoke to someone who is actually in charge of these EV stations! I explained that there are at least 9 different stations in the KC area and PlugShare indicates that while they work for most cars, they don’t work with the MME.
She knew almost immediately what I was talking about. She said those are the old “efacec” stations Evergy installed about ten years ago. They are branded with ChargePoint because they run a ChargePoint interface on them, but they’re not manufactured by ChargePoint. Sure enough, the sticker on one of the old units says “efacec.”
The newer stations near Lawrence (also owned by Evergy) are actual ChargePoint chargers and work great with the MME.
She said she is going to call efacec to start working on the problem. She also may look into replacing one or more of those units with a new, faster ChargePoint!
I know an actual solution is probably a long ways off, but I can’t tell you how good it feels to actually have connected with someone who at least understands the problem and is in a position to start working on a fix.
Now if I could just make a similar connection at Ford re my other issues. I’ve got another appointment with the service center on Friday, but all they can really do is document issues and wait on solutions from Ford.
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