camera stopped working

RedStallion

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Suddenly both cameras stopped working today. A message appeared "Camera is unavailable". It was working 30 min before that, it started working again after turning the car off and on. Never had this issue before for the previous 6 months. I wonder if some update is responsible for this.

Ford Mustang Mach-E camera stopped working 1633405966548
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BMT1071

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Suddenly both cameras stopped working today. A message appeared "Camera is unavailable". It was working 30 min before that, it started working again after turning the car off and on. Never had this issue before for the previous 6 months. I wonder if some update is responsible for this.

Ford Mustang Mach-E camera stopped working 1633405966548
I'd guess it's related to the TSB that was issued a couple months ago.
 

dougni

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Suddenly both cameras stopped working today. A message appeared "Camera is unavailable". It was working 30 min before that, it started working again after turning the car off and on. Never had this issue before for the previous 6 months. I wonder if some update is responsible for this.

Ford Mustang Mach-E camera stopped working 1633405966548
How did you get it fixed? I literally been getting the same message for the past week or so now.
 

dougni

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Mine was out for an entire week. And now it's been working just fine. I attempted several sync resets. Go figure.
 


IrishPol

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I know it’s been a while since this thread has been updated.. did it ever happen again @dougni or did you ever get to the bottom of this? - My car has started doing it, the camera went off and all of a sudden started working again, now it’s stopped again, I’ve it booked in to get it checked.
 

dougni

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I know it’s been a while since this thread has been updated.. did it ever happen again @dougni or did you ever get to the bottom of this? - My car has started doing it, the camera went off and all of a sudden started working again, now it’s stopped again, I’ve it booked in to get it checked.
Yes, it did. I was having the issue again after the 3 series Power Up. But then it went away when I started receiving the 4 series Power Up.

Fun fact though, my car doesn’t display the snowflake when temperatures drop below 39F. I wonder there’s something didn’t flash properly in my car at some point and sometimes bugs happen 🤷‍♂️
 

IrishPol

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Yes, it did. I was having the issue again after the 3 series Power Up. But then it went away when I started receiving the 4 series Power Up.

Fun fact though, my car doesn’t display the snowflake when temperatures drop below 39F. I wonder there’s something didn’t flash properly in my car at some point and sometimes bugs happen 🤷‍♂️
That’s good to know, thanks. Give me hope that it’ll eventually resolve itself.
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