Mach-Lee
Well-Known Member
- First Name
- Lee
- Joined
- Jul 16, 2021
- Threads
- 246
- Messages
- 10,297
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- 21,799
- Location
- Wisconsin
- Vehicles
- 2022 Mach-E Premium AWD
- Occupation
- Sci/Eng

- Thread starter
- #1
Just a heads up, I’ve confirmed quite a few cases of original HVBJBs failing in the past week. The cold weather tends to make the contactors stick more. If you own a 2021 or 2022 vehicle with the original HVBJB and haven’t taken it in for the 23S56 HVBJB replacement recall, you should do so immediately. Apparently, there are still many of these original HVBJBs out there that haven’t been replaced for various reasons. According to NHTSA documents, about 26.6% or one-quarter of recalled vehicles still have not gotten the HVBJB replaced yet.
Many owners mistakenly believed that their issue was with the 12V battery. However, I want to remind everyone that when the HVBJB fails and the contactors stick, the 12V battery can no longer be charged and will either drain or go dead. It may appear as though the 12V battery is faulty, but it’s because it can't be recharged from the high voltage battery the fault occurs. The root cause of the problem is the HVBJB. In some cases, the contactor can stick intermittently and won’t always display warning codes.
If your car with an active 23S56 recall won’t start, charge, or has a “Stop safely now” error, there’s a good chance that the HVBJB is the problem, not the 12V battery. Unplug it and walk away for 10 minutes, then try to start it again. If it still won't start, you’ll need to have your car towed to a dealer. Despite some dealers’ claims, HVBJB parts for all affected vehicles have been readily available and in stock at the part warehouses for quite some time now. Don’t let this situation leave you stranded in a parking lot. Call your dealer and get the replacement done as soon as possible if you haven't yet. If your dealer is being unreasonable, consider taking your car to another dealer.
Check your VIN here: https://www.ford.com/support/recalls/
Many owners mistakenly believed that their issue was with the 12V battery. However, I want to remind everyone that when the HVBJB fails and the contactors stick, the 12V battery can no longer be charged and will either drain or go dead. It may appear as though the 12V battery is faulty, but it’s because it can't be recharged from the high voltage battery the fault occurs. The root cause of the problem is the HVBJB. In some cases, the contactor can stick intermittently and won’t always display warning codes.
If your car with an active 23S56 recall won’t start, charge, or has a “Stop safely now” error, there’s a good chance that the HVBJB is the problem, not the 12V battery. Unplug it and walk away for 10 minutes, then try to start it again. If it still won't start, you’ll need to have your car towed to a dealer. Despite some dealers’ claims, HVBJB parts for all affected vehicles have been readily available and in stock at the part warehouses for quite some time now. Don’t let this situation leave you stranded in a parking lot. Call your dealer and get the replacement done as soon as possible if you haven't yet. If your dealer is being unreasonable, consider taking your car to another dealer.
Check your VIN here: https://www.ford.com/support/recalls/
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