Connected Services access not authorized

Glen Boise

Well-Known Member
First Name
Glen
Joined
Aug 1, 2021
Threads
19
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Location
Kokomo, IN
Vehicles
Mustang Mach-E
Occupation
Retired
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Have any of you had problems signing up for Connected Services? I received my Mach-E July 14th. Every time I try sign up for Connected Services I get a message saying my access is not authorized. I have called the call center number. They connect me with someone in Marketing for Connected Services. The first time I called, back in July, I was told it would take a month for me to be authorized. It has been a month. When I called again, the last two days, I get forwarded to Marketing and end up waiting. Eventually I leave a voice mail, to which no one has responded. (All my other services like PAAK are working.) What else do I need to do?
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