Logal727
Well-Known Member
- First Name
- C
- Joined
- Aug 23, 2021
- Threads
- 101
- Messages
- 7,326
- Reaction score
- 11,272
- Location
- Florida
- Vehicles
- ā21 Carbonized Gray Mustang Mach-E Premium AWD Ext
- Thread starter
- #1
This is crazy (reposted from Reddit), Iād put money on the charger being defective.
The OP has updated and added photos after a charger tech came out and pried the plug off the car. He said the same thing had happened to a Rivian.
Updated with photos:
The OP has updated and added photos after a charger tech came out and pried the plug off the car. He said the same thing had happened to a Rivian.
Updated with photos:
Let's repost the pictures so forumites can see them. This is what a completely melted/welded DCFC terminal looks like:
Location: https://www.plugshare.com/location/345179
Second plug on the left dispenser, the high amperage CCS handle.
My guess is there was some kind of contamination inside the DC plug, such as a mud dauber nest. Or the plug was worn out and making a really bad connection. I always look inside the holes before plugging it into my car to catch any contamination.
I'm 80% sure the fault lies with the charger/plug side of things. There were probably warning signs in the charger logs such as plug overheating derates. Unfortunately I feel like this is going to end up being a finger pointing exercise.
Wow, I'm amazed it was abandoned in place with the cable attached for a month!
But yeah, melted/stuck plugs is something roadside services are going to have to adapt and deal with because it is going to happen to people. Just like getting locked out of your car, somebody will need to come out and take care of the situation. But it's clear a lot of charging companies haven't even thought about this happening, much less have a procedure in place when it does. That needs to change.
And last, this really brings up the question "What do you do?" if this happens to you. I'd recommend trying to get the charger service guy out there ASAP like this guy did so they can try to remove their plug. Try the emergency release on your own first, but avoid breaking it like he did, pull slowly and firmly instead of a yank. If you can't get it loose yourself it's probably welded/melted, and you may need to go get prying tools to free the plug. It's going to be at your own risk to pry it out, this may be dangerous or you may incur liability. If prying doesn't work, cutting or removing the cable would be the next step, hopefully the charger service guy will show up for this.
Last edited by a moderator: