Defective Hubbell 14-50 ??

[4TangledKites]

After reading all the posts warning against the Leviton outlet, I decided to switch mine out of the Hubbell. Unfortunately, when I plug in my Grizzle-E I get a “lost ground” fault. The Ford mobile charger also faults out.

Obviously, the Leviton worked, so it’s not a wire or breaker issue. When I checked the Hubbell with my multimeter, I get just as expected:
- 240v from red/black hot
- 120v from either hot to nuetral
- 120v from either hot to ground

I actually think the ground receptacle of the outlet is messed up. Visually, it just looks too big, like the prong won’t contact it.

Anyone heard of this issue before?

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[Mach-Lee]

Well those readings are normal. When you plug in the EVSE, can you get it to work by pushing on the side of the plug or twisting it while plugged in? If so then you have a connection issue.

It's certainly possible you got a bad receptacle or have a loose ground wire on the back.

 

[Mrn]

Turn off the power to the 14-50 at the circuit breaker and make sure the wire holders in the 14-50 are torqued properly. The wire holders can loose torque as the wire ends settle into their final position.

 

[kkgg]

My similar on going story
https://www.macheforum.com/site/thr...r-shows-yellow-light.22819/page-4#post-533719

 

[Triggerhappy007]

After reading all the posts warning against the Leviton outlet, I decided to switch mine out of the Hubbell. Unfortunately, when I plug in my Grizzle-E I get a “lost ground” fault. The Ford mobile charger also faults out.

Obviously, the Leviton worked, so it’s not a wire or breaker issue. When I checked the Hubbell with my multimeter, I get just as expected:
- 240v from red/black hot
- 120v from either hot to nuetral
- 120v from either hot to ground

I actually think the ground receptacle of the outlet is messed up. Visually, it just looks too big, like the prong won’t contact it.

Anyone heard of this issue before?

On the back of the Hubbell, is the ground going to Green or White?

 

[kkgg]

After reading all the posts warning against the Leviton outlet, I decided to switch mine out of the Hubbell. Unfortunately, when I plug in my Grizzle-E I get a “lost ground” fault. The Ford mobile charger also faults out.

Obviously, the Leviton worked, so it’s not a wire or breaker issue. When I checked the Hubbell with my multimeter, I get just as expected:
- 240v from red/black hot
- 120v from either hot to nuetral
- 120v from either hot to ground

I actually think the ground receptacle of the outlet is messed up. Visually, it just looks too big, like the prong won’t contact it.

Anyone heard of this issue before?

is it fixed.. I am sort same kind of situation

 

[4TangledKites]

When you plug in the EVSE, can you get it to work by pushing on the side of the plug or twisting it while plugged in?

I tried to wiggle it around..no luck

Turn off the power to the 14-50 at the circuit breaker and make sure the wire holders in the 14-50 are torqued properly. The wire holders can loose torque as the wire ends settle into their final position.

This was a fresh install, so nothing came loose, all was properly torqued.

On the back of the Hubbell, is the ground going to Green or White?

I don't recall it being labelled green, but the ground wire was going to ground terminal, the white to the neutral.

is it fixed.. I am sort same kind of situation

Not yet fixed, I have another Hubbell 14-50 on order hoping it was a one-off bad part. Of course I will test it before installing this time!

I did confirm this is a contact issue with the ground pin and the receptacle. I used the dongle from the mobile charger, and did conductivity tests with my multimeter. As expected, the ground isn't making contact.

 

[Triggerhappy007]

Not yet fixed, I have another Hubbell 14-50 on order hoping it was a one-off bad part. Of course I will test it before installing this time!

I did confirm this is a contact issue with the ground pin and the receptacle. I used the dongle from the mobile charger, and did conductivity tests with my multimeter. As expected, the ground isn't making contact.

Since there are so much Hubbells on Amazon now, they could be fake, just a theory. I would return it to Amazon and get a Bryant one from Grainger.com or grainger on Ebay (saves a little on shipping). It's cheaper and no reports of Bryant not working so far.

 

[AKgrampy]

Since there are so much Hubbells on Amazon now, they could be fake, just a theory. I would return it to Amazon and get a Bryant one from Grainger.com or grainger on Ebay (saves a little on shipping). It's cheaper and no reports of Bryant not working so far.

Not that it matters but Bryant is owned by Hubble.

 

[4TangledKites]

Since there are so much Hubbells on Amazon now, they could be fake, just a theory. I would return it to Amazon and get a Bryant one from Grainger.com or grainger on Ebay (saves a little on shipping). It's cheaper and no reports of Bryant not working so far.

That same thought had crossed my mind, so I'm glad you mentioned it. I'll get a replacement from Grainger...it will get here sooner too! Thanks!

 

[agoldman]

well now I have to go check the ground hole sizes. ugh., why can't things just work...

 

[kkgg]

get a bryant one. I have the same issue and is fixed with the bryant outlet. Just make sure you get it from reputed seller.

I think there are duplicate hubble/bryant receptacle in amazon. So only buy from reputed sellers.
heres my thread
https://www.macheforum.com/site/thr...r-shows-yellow-light.22819/page-5#post-534906

 

[minders]

Since there are so much Hubbells on Amazon now, they could be fake, just a theory. I would return it to Amazon and get a Bryant one from Grainger.com or grainger on Ebay (saves a little on shipping). It's cheaper and no reports of Bryant not working so far.

Thanks for the ebay tip! Didn't even think about that. I was going to use the real site to order 2 since we both have EVs now, but it'll save the $11 shipping charge via ebay due to a promotion - free shipping on orders $75+.

 

[Triggerhappy007]

Thanks for the ebay tip! Didn't even think about that. I was going to use the real site to order 2 since we both have EVs now, but it'll save the $11 shipping charge via ebay due to a promotion - free shipping on orders $75+.

Nice!

 

[4TangledKites]

get a bryant one. I have the same issue and is fixed with the bryant outlet. Just make sure you get it from reputed seller.

I think there are duplicate hubble/bryant receptacle in amazon. So only buy from reputed sellers.
heres my thread
https://www.macheforum.com/site/thr...r-shows-yellow-light.22819/page-5#post-534906

Excellent...I ordered the Bryant from Grainger so I should have this resolved soon too.

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