Dial Cracked Under Normal Use

[iNeedANameHere]

I’ve had my Mach E officially for 6 days now and the dial for the drive selector has already cracked. Nothing has been dropped on it or left sitting on it. My dealership has always been fantastic so I am hoping it will be covered under warranty. I saw one post on another website where someone had a similar issue with similar crack patterns. Has anyone else had this issue and any tips on preventing it from happening again after it’s been replaced?

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[Kamuelaflyer]

That’s a warranty item unless you’ve been taking a ball peen hammer to it. Call the dealer and get the ball rolling.

No trouble with mine at all fortunately.

 

[iNeedANameHere]

That’s a warranty item unless you’ve been taking a ball peen hammer to it. Call the dealer and get the ball rolling.

No trouble with mine at all fortunately.

No abuse to it at all! Clueless as to how it even happened. Thankfully warranties are a thing!

 

[Kamuelaflyer]

No abuse to it at all! Clueless as to how it even happened. Thankfully warranties are a thing!

It appears to me in my entirely untrained eye and non-expert opinion to be a stress induced crack. Those do happen. Should be an easy fix though.

 

[trutolife27]

No abuse to it at all! Clueless as to how it even happened. Thankfully warranties are a thing!

doesn't matter. it should get fixed call them Monday they can fix that easy.

 

[sockmeister]

Never seen that before, but yup, warranty fix. No worries! Good luck.

 

[noname]

it is cheap and crappy part. Should be easy to replace, probably just pops up if you pull. I guess it costs 25c

 

[JohnnyForensic]

I’ve had my Mach E officially for 6 days now and the dial for the drive selector has already cracked. Nothing has been dropped on it or left sitting on it. My dealership has always been fantastic so I am hoping it will be covered under warranty. I saw one post on another website where someone had a similar issue with similar crack patterns. Has anyone else had this issue and any tips on preventing it from happening again after it’s been replaced?

If you search this forum, you’ll unfortunately find a number of posts on this issue. Sadly.

 

[macchiaz-o]

If you search this forum, you’ll unfortunately find a number of posts on this issue. Sadly.

I searched and found one complaint on this forum (the OP in this post), and two on the lesser "club." All three complainants are encountering this issue within the first 7 days of ownership.

 

[GoGoGadgetMachE]

I searched and found one complaint on this forum (the OP in this post), and two on the lesser "club." All three complainants are encountering this issue within the first 7 days of ownership.

Yeah several of us are on here a lot and this is the first I am seeing of this myself.

Given that this is a parts-bin part from many models, it should be an easy replacement.

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